Matt Miller

After being let down by two shady Kia dealers, I came to Carl Black, and glad I did. I can't recommend Lukas Rios enough, he was honest from the start and great to work with (two things rarely said about a Carl Black, and glad I did. I can't recommend Lukas Rios enough, he was honest from the start and great to work with (two things rarely said about a car salesman!). He worked with me over several days to get to a deal that worked for me, but without being pushy. Everyone else at the dealership was easy to work with as well, and the fees were competitive and transparent. Even after the sale, when we transferred everything from the old car to the new car, Lukas asked to helped us move everything over and walked around with my toddler to distract him - he didn't have to do that, it was genuine kindness. Highly recommend Carl Black and Lukas Rios. More

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Lukas Rios was our sales person. He is excellent. He showed us exactly what we wanted to know about the car. We took a drive with him. We did an excellent first meeting with him and He is excellent. He showed us exactly what we wanted to know about the car. We took a drive with him. We did an excellent first meeting with him and he is the greatest one that we could possibly ask for. More

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Leo and Matt and Josh all went above and beyond their job to help my son get a car for his fiancé, Which my son then proposed to his fiancé of almost 3 years to marry him so thank you to those three gentleme to help my son get a car for his fiancé, Which my son then proposed to his fiancé of almost 3 years to marry him so thank you to those three gentlemen at your dealership for going above and beyond I will go back to Carl to buy another vehicle. Thank you. More

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Purchased our 2021 Buick enclave from them we also purchased the platinum service plan. Scratch and dent protection all the extras trying to get service for our air-conditioning that is broken. Tried purchased the platinum service plan. Scratch and dent protection all the extras trying to get service for our air-conditioning that is broken. Tried to speak with a manager no managers are ever available. No one will call you back just the sorriest customer service I’ve ever had to deal with at any dealership. And as soon as you catch an attitude for having to deal with their sorry customer service they will for a fuse to work with you. What’s really crappy is when you purchase that service plan, it is only good at their dealership. No other GMC dealerships will honor their service plan. I highly recommend that you not waste your time with these people go somewhere else. More

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My boyfriend and I were dreading the car buying process but Anthony Haley made it easy and seamless from beginning to end. As first time buyers we were not sure what exactly we were looking for but he w but Anthony Haley made it easy and seamless from beginning to end. As first time buyers we were not sure what exactly we were looking for but he was able to help us find the perfect car for our family. What a relief it was to rely on someone with his level of experience, we can rest assured knowing he helped us make the best decision we could! Thanks Carl Black Orlando, and thank you Anthony Haley!! More

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My family and I love Carl Black and their top-notch service. And Leo Willis is the absolute best — super knowledgeable and unbelievably kind. If you’re looking to buy a car from someone honest and reli service. And Leo Willis is the absolute best — super knowledgeable and unbelievably kind. If you’re looking to buy a car from someone honest and reliable, he’s your man. More

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In and out as requested. Quick transaction. Polite and great customer service. John was very knowledgeable about all the inventory on the lot. Returning customer will continue to return. great customer service. John was very knowledgeable about all the inventory on the lot. Returning customer will continue to return. More

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Bruno, Matt (sm) and Josh (fm) were great. I didn't think I would be able to trade in my car and get something better, but they worked with me and put me in a great vehicle within my budget. think I would be able to trade in my car and get something better, but they worked with me and put me in a great vehicle within my budget. More

by TINAALAM1979 Verified Customer Verified Customer

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Everyone at Carl Black (salesman, used car manager, finance) was over the top helpful and genuine. My satisfaction was their top priority. Highly recommend to everyone! finance) was over the top helpful and genuine. My satisfaction was their top priority. Highly recommend to everyone! More

by MOSCAA12 Verified Customer Verified Customer

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I would definitely recommend anyone looking for a vehicle to go to Carl Black. They made the buying process quick & saved me a lot of money! to go to Carl Black. They made the buying process quick & saved me a lot of money! More

by HCox Verified Customer Verified Customer

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