Carl Black Chevrolet Buick GMC

Shami has been amazing. Super helpful and professional. Highly recommend Carl Black! Thank you love my new car! 4th one! Super helpful and professional. Highly recommend Carl Black! Thank you love my new car! 4th one! More

I purchased a new Trailblazer on Sunday. My sales rep was Shami Johnson. This was my first major purchase since my husband passed away last year so it was very stressful for me. Shami was ve My sales rep was Shami Johnson. This was my first major purchase since my husband passed away last year so it was very stressful for me. Shami was very helpful in answering all of my questions and helped in comparing features, size, and even colors. He was able to locate the vehicle for me. He made my experience enjoyable and I thought he was awesome in helping me without pressuring me. I highly recommend ask for Shami if you are looking for a new vehicle! More

Shami assisted me throughout my lease buyout process. He answered all of my questions and paired me with John in Finance and my experience there was again, nothing short of awesome! Thank you both for as He answered all of my questions and paired me with John in Finance and my experience there was again, nothing short of awesome! Thank you both for assisting me through the process. More

Best Chevy Dealer Ever! ! Would recommend to anyone looking for a Vehicle!! Thanks Carl Black ! Would recommend to anyone looking for a Vehicle!! Thanks Carl Black More

A wonderful experience. The lot and buildings are attractive, easy to maneuver and find, and welcoming. The salesperson, Shami Johnson, was exceptional. I can’t recommend The lot and buildings are attractive, easy to maneuver and find, and welcoming. The salesperson, Shami Johnson, was exceptional. I can’t recommend him enough. Shami was knowledgeable, personable, considerate, and kind. He did everything he could to make this work for us and our schedule, and to get us the perfect vehicle. He made this an excellent experience for us and a perfect outcome, and we commend him as a representative of Carl Black. More

Negligent employees, yet will not address the issues. Horrible customer service. Disappointing investment of my hard earned money. Horrible customer service. Disappointing investment of my hard earned money. More

Purchased our 2021 Buick enclave from them we also purchased the platinum service plan. Scratch and dent protection all the extras trying to get service for our air-conditioning that is broken. Tried purchased the platinum service plan. Scratch and dent protection all the extras trying to get service for our air-conditioning that is broken. Tried to speak with a manager no managers are ever available. No one will call you back just the sorriest customer service I’ve ever had to deal with at any dealership. And as soon as you catch an attitude for having to deal with their sorry customer service they will for a fuse to work with you. What’s really crappy is when you purchase that service plan, it is only good at their dealership. No other GMC dealerships will honor their service plan. I highly recommend that you not waste your time with these people go somewhere else. More

Car there for 24 days to replace a fuel pump. They are the very worst They are the very worst More

I had the best experience ever in this dealer. Today I bought my first vehicle, Ryan and Raheim were the persons who assisted me with the entire process. They were very professional and friendly. Today I bought my first vehicle, Ryan and Raheim were the persons who assisted me with the entire process. They were very professional and friendly. It was a great experience and the entire team was very helpful. More

Leo Willis was phenomenal in helping me with the car buying experience here at Carl Black. He showed all options within the given price range, highlighted features, and answered questions professionally buying experience here at Carl Black. He showed all options within the given price range, highlighted features, and answered questions professionally. Leo did not push a sale, rather, guided us through one. Thank you to Leo and the entire Carl Black team! More