CardinaleWay Volkswagen

CPO Passat purchase The guys here did a great job (Andrew, Dustin, Les and Arcenio). I knew what I wanted. I was not interested in being pitched different cars, extra pac The guys here did a great job (Andrew, Dustin, Les and Arcenio). I knew what I wanted. I was not interested in being pitched different cars, extra packages and they totally respected that. The process was seamless and in general, their pricing is very competitive. I would absolutely recommend this store to anyone looking for a Volkswagen. More

Deshaun is amazing and the dealership as well. Amazing dealership! With all around great people. Deshaun is amazing and really helped my son and I out. I had not good credit and he made it happe Amazing dealership! With all around great people. Deshaun is amazing and really helped my son and I out. I had not good credit and he made it happen. I wanted so badly to get a car for my son on his 18 bday and he and the finance director made it happen. We were there for a total of 4 hours and it was a pleasant experience all around! Thank you! I will be buying my next car from them as well! More

was easy as can be. For me I highly recommend that if you go to this dealer ship selling a car, ask for Deshaun. He was great. He put in effort into getting me a car that I was I highly recommend that if you go to this dealer ship selling a car, ask for Deshaun. He was great. He put in effort into getting me a car that I was determined on for a price I can afford. Just make sure to fully inspect the cars before you drive off. A whole month later, and Deshaun is still helping me with questions I have. Great guy working here. More

In and Out Professional and down to earth Staff Love this Dealership no nonsense ! Great staff very helpful they had the exact SUV I was looking for and they gave me a sweet deal. I was in & out, Love this Dealership no nonsense ! Great staff very helpful they had the exact SUV I was looking for and they gave me a sweet deal. I was in & out, they wrapped up all the paperwork in less than 20 min. Yeah!!! Am Recommending everyone that loves VW to them, thank you Deshaun Brown . Sincerely, Aldo D. More

Do not go here! Do not go here. Worst car-buying experience I’ve ever had. Salesman was incompetent, upper level management were pushy and obviously lying when in neg Do not go here. Worst car-buying experience I’ve ever had. Salesman was incompetent, upper level management were pushy and obviously lying when in negotiations. Even after we bought the car, we get a call weeks later saying we have to bring the car back because they didn’t smog check it. Incompetent, unprofessional...not recommended! More

CARDINALEWAY VW ARE LIARS AND FRAUDS. BEWARE!!! 12/26/17 9:30am I called Cardinale VW and spoke to Matthew at the service department for my 2007 Passat recalls; #20AE fuel pump control module #69M8 12/26/17 9:30am I called Cardinale VW and spoke to Matthew at the service department for my 2007 Passat recalls; #20AE fuel pump control module #69M8 Dakata air bag. Matthew said if I can bring it in before 11:30 am, it should take only a few hours so he will take care of the recalls same day. At first I was surprised the dealer booked me right in and I can get the car back in few hours. My wife and daughter dropped off the car at Cardinale way VW at 11:30 am. A couple hours later Matthew from Cardinale way VW called stating that my car won't start so he needs to charge me $149 for diagnostic. WHAT????? I told him I never had an issue with my car and my wife drove the car to your shop without any issues. How come it's not starting while the car is in your dealer? He said he doesn't know why it's not starting and he doesn't have any record of my car. He keep asking for diagnostic. I figured I couldn't trust this guy and dealer so I told him to just do the recalls. Then he told me one of the recall (#20AE) is not out yet and he can only do the airbag recall. WHY COULDN'T HE JUST TELL ME FROM BEGINNING? The next morning I towed my car to my mechanic and he started the car without any repairs and it starts every time with no issues. However, now the air bag malfunction light is on after they did air bag recall. I believe these crooks didn't do anything for the recall, just messed up my car and now I have problems with air bag. The way Cardinale way VW does business is FRAUD and I bet there are many other victims. DON'T DO ANY BUSINESS WITH THESE CROOKS. . Remember Volkswagen cheated millions of people world wide and got caught not too long ago. More

Worst dealership on the Planet Inconsiderate, unprofessional and above all, rude. I purchased a vehicle here a week ago with the request that my trade in had some stuff dealt with. Inconsiderate, unprofessional and above all, rude. I purchased a vehicle here a week ago with the request that my trade in had some stuff dealt with. The general manager comes up and promises me he can get it all taken care of. They still havent done anything. In fact, I still haven't been called or emailed with a survey on my experience. Hmm I wonder if there is a reason. Do NOT go to Cardinale way, 'where it's always a crummy day.' Do not work with Booker and don't believe what these sketchy xxxxxxx dealers say. More

WARNING: DO NOT COME HERE! DO NOT! I REPEAT, DO NOT EVER COME TO THIS DEALER FOR ANYTHING! I am utterly disgusted by my local dealership here in Corona, CA. On Thursday, 3/16 DO NOT! I REPEAT, DO NOT EVER COME TO THIS DEALER FOR ANYTHING! I am utterly disgusted by my local dealership here in Corona, CA. On Thursday, 3/16/17 I brought my car in to repair at CardinaleWay Volkswagen in Corona for a faulty ignition switch. My key would not come out and was left in the on position. The only way to turn the car off was to disconnect the battery and remove the fuel pump fuse. Also my car was unlocked since I could not lock it due to my key stuck in the ignition. 8 days go by and the day is Friday, 3/24/17 and I received a call from the dealer at 8 am stating that my car was stolen from the lot. (Car was in the service bay) At the end of the phone call I ask, "Were my keys still in the ignition?" The man replied saying, "Yes the key was still in the ignition and the car was unlocked BUT the fuse was out and the battery disconnected. Only you and a few people know how to start it." Something seemed fishy. I then went in to the dealership same day (3/24/17) and the service guy Sal said the last time they saw the car was Wednesday night (3/22/17), but they never informed me of my stolen vehicle until 2 DAYS LATER. Now I am in a rut. They stated that they will not help me in anyway nor pay for what my cars worth. Same goes with their insurance, or so I've been told by one of the dealerships employees. They admitted to leaving my keys in the ignition and that my car was unlocked. I'm astounding by this dealership's gross negligence and complete denial of responsibility. Please, save yourself the time, money, and headache and NEVER come here! More

Can't get their act together; horrible, shady experience Worst dealership ever. Traded in a car over a month ago and they still haven't paid it off. Absolutely horrible customer service. No one returns our c Worst dealership ever. Traded in a car over a month ago and they still haven't paid it off. Absolutely horrible customer service. No one returns our calls or we get caught up in a phone-transfer tag game. It's frustrating, stressful, and there's no end in sight. Their lack of professionalism and shady business practices are unacceptable. Stay away! More

Highly recommend Cardinale Way Hyundai! LaVelle Wilson, Cardinale Way Hyundai, was my salesman and he did a terrific job assisting me in the purchase of a used car. The price was in a reason LaVelle Wilson, Cardinale Way Hyundai, was my salesman and he did a terrific job assisting me in the purchase of a used car. The price was in a reasonable range and LaVelle didn't push me to purchase a new car or a higher priced used car. It was a good experience all around. More