CardinaleWay Mazda Peoria

I had a very pleasant experience working with Richard. He was not pushy and very personable. Great communication via text working up to me coming in, he even made a video of the vehicle for me so I could He was not pushy and very personable. Great communication via text working up to me coming in, he even made a video of the vehicle for me so I could see every aspect of it before coming in. Would recommend the dealership as well to ask for Richard! More

Was very impressed with the Dealership and how nice and clean it was. The Sales Person we worked with was Beanny Marias was excellent by going over every detail of all the items in the book. clean it was. The Sales Person we worked with was Beanny Marias was excellent by going over every detail of all the items in the book. More

Very clean and very nice sales men they make you feel like family and the experience was great like family and the experience was great More

Stay away and watch out! They will tell you anything to get you in, and when you get there, they will act like they don’t know what you were talking about. They will act conf They will tell you anything to get you in, and when you get there, they will act like they don’t know what you were talking about. They will act confused and say they misunderstood you. They say they go with Kelly blue book trade in numbers and that is a flat out lie they will give you a substantial lower amount, so make sure you do your research before they try to trick you. when you prove them wrong and show them the Kelley blue book value for your vehicle. They will have very nasty attitude and get offended that you know what you’re talking about. The salesman I had was Sergio and his finance guy came to talk to me with horrible attitude and was telling me if I don’t want the vehicle to just leave basically. Not caring about the drive that was made to go out there or having no responsibility on what his salesman said. Again beware and don’t give them business. More

Worked with Alex Trog who was top notch and took my text messages even on his day off. He was upfront about things and helped work things through to get me what was the best deal. His GM Josh also helped to messages even on his day off. He was upfront about things and helped work things through to get me what was the best deal. His GM Josh also helped to make sure that I was satisfied with everything! I would recommend CardinaleWay Mazada in Peoria to everyone! More

Worked with Alex Trog who was top notch and took my text messages even on his day off. He was upfront about things and helped work things through to get me what was the best deal. His GM Josh also helped to messages even on his day off. He was upfront about things and helped work things through to get me what was the best deal. His GM Josh also helped to make sure that I was satisfied with everything! I would recommend CardinaleWay Mazada in Peoria to everyone! More

Do not trust this dealership. They will bait and switch the prices on you. Always read the fine print, but this dealership is especially untrustworthy and looking to pull a fast o They will bait and switch the prices on you. Always read the fine print, but this dealership is especially untrustworthy and looking to pull a fast one on you. I would buy from literally any of the other Mazda dealerships in the area. More

They mandate you buy optional wasteful coverage. Scam! Don’t waste your time. Tyler and the sales Manager. Scam! Don’t waste your time. Tyler and the sales Manager. More

Stay away from these shady MFers. They advertised one price online. I show up ready to buy with actual cash, and they want to add $3997 as their "market adjustment" over their adver They advertised one price online. I show up ready to buy with actual cash, and they want to add $3997 as their "market adjustment" over their advertised price. I call it their Greedy AF charge. Do not click here. Do not stop here. Do not shop here unless you are ready to pay out the @$$. More

I am avoiding names of individuals here, as I don't think it's important. I am rating the DEALERSHIP on its methods and effectiveness. EDIT - oops - I have to pick a name before my review is accepted. Oh it's important. I am rating the DEALERSHIP on its methods and effectiveness. EDIT - oops - I have to pick a name before my review is accepted. Oh well, I tried... but I guess the manager is responsible for his team. I came to this dealership looking for a new car, and was excited to see that they had exactly the model I wanted in stock: new, red, automatic Miata RF. The salesperson was friendly, knowledgeable, and not too pushy. When I asked about the price, he unambiguously told me that it was "X". That was good news, a little lower than I'd expected, so I agreed to a test drive. A second salesperson had joined the conversation, equally engaging and professional, who also confirmed (when I asked, to be sure) that the price was X. I was eager to drive it. After my test drive, I was even MORE interested in this car. I asked once again to confirm that the price was X - it was clearly confirmed. (I knew that "X" was just the top-line cost, and that customary fees and taxes would be added; this was not my first new Mazda deal.) I indicated then that I wanted to move forward with the purchase. From this point I was transitioned to a sales manager to execute the purchase. After a short wait, he came to me with a computer printout of the cost details. There was a lot on the page, of course - but my attention was fixed on the top line of the page: "MSRP: 1.1X" Everything else flowed from there. After he went through the line items - none of which surprised or bothered me - I told him that his team had represented a top-line cost of X, not 1.1X. (Of course I'm just using relative numbers, but that was very close to the difference - an substantial increase to the top-line price.) His response was immediate: "There's no way I can come down that far for you." This was particularly frustrating, given the clarity his subordinates had presented to me. "I'm not asking you to come down in price at all! I just want you to use what was presented to me." I guess I should have been suspicious, as the brand-new car (6 miles on the odometer!) didn't have a window sticker that would have shown this information. As politely as possible, I declined. What tactics - blatant bait-and-switch pricing. The junior people followed me a bit as I was walking out, asking me what had happened - with continued apparent sincerity - I guess as the "good cops" in the scheme. I just went on my way. Here's the funny part: I reengaged the next day with other area dealers, and one of them (who I've reviewed separately) said they could do some homework and maybe find me the desired model. Within hours, they had - and it was the SAME car, as evidenced by the VIN! It had earlier been marked as sold, but then, the deal somehow fell through... I can imagine that someone was similarly dismayed at some later point in the dealings by some unpleasant surprise. So I made the longer trip to the other dealer, and finished the purchase in under an hour. They actually came down to closer to "X" for me - which was great. But in retrospect, I probably would have paid the Cardinale Way Peoria people their 1.1X... if, instead, they had been honest up front. AVOID this dealer - too many games. Looking at the other reviews, it's clear that I'm not the only one who has drawn this conclusion. More