CardinaleWay Hyundai Corona
Corona, CA
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791 Reviews of CardinaleWay Hyundai Corona
I was displeased with the communication from Alex. He left me hanging one time in the lounge saying me car was being washed. Then he left, and my car didn't get washed, and I had to send it back. Then He left me hanging one time in the lounge saying me car was being washed. Then he left, and my car didn't get washed, and I had to send it back. Then when my part was ordered, I was told Tuesday. By Sat, I had not heard from him. I called and they told me he would call back within 30 minutes. I called back 90 minutes later to get the information, and the part was already in!!! Not very happy with his level of service. More
I felt that the service center customer representative was purposefully deceitful in order to get me to pay a diagnostic fee of $225 by insinuating that the electrical issues on my 2015 / 80k mile vehicle was purposefully deceitful in order to get me to pay a diagnostic fee of $225 by insinuating that the electrical issues on my 2015 / 80k mile vehicle might still be covered under warranty. I reported issues with my turn signal switch as well as the panel with buttons to slides the windows up and down. The rep said it might be covered under warranty, I asked if there was any way to check if those types of issues could be covered by the warranty, and she said they couldn’t know until they diagnosed it which would cost $225. I mentioned that at 8yrs and over 80k my warranty would most likely only cover the power train system. She still said that it might be covered. Against my better judgement I went ahead and agreed to the diagnostic fee, only to be told that the warranty on these electrical parts expired at the 6yr/60k mark. I genuinely think this is something the rep should’ve been able to determine based on the issues reported (turn signal switch / window buttons) and by looking at the warranty on my car. Instead she misled me to believe these issues might be covered. Unfortunately I cannot trust or recommend these folks based on this interaction. More
Kimberlina has been my service advisor for more than 7 years now and CardinaleWay is very lucky to have her. Always gets my service done is a prompt but extremely trustworthy manner. If your looking to years now and CardinaleWay is very lucky to have her. Always gets my service done is a prompt but extremely trustworthy manner. If your looking to visit and dealer and not be completely ripped off or taken for a fool, visit CardinaleWay Hyundai! More
Can't say enough about the service department. Michael Vance is always on top of his game. I am always treated with respect and he focuses on what services I need and makes appropriate suggestions Michael Vance is always on top of his game. I am always treated with respect and he focuses on what services I need and makes appropriate suggestions based on my car and milage. More
The dealership scratched up all of my windows and then asked I call them. I tried to call them but no one answered so I left a message. This was now over a week ago and I’ve heard nothing back. Worst deal asked I call them. I tried to call them but no one answered so I left a message. This was now over a week ago and I’ve heard nothing back. Worst dealership I’ve ever been to More
Love CardinaleWay, they've been very professional since I purchased my car. I came back for oil change and a recall, it was very easy. I got a complementary car rental and came back same day to pick up my ca purchased my car. I came back for oil change and a recall, it was very easy. I got a complementary car rental and came back same day to pick up my car. The best part was my time was not wasted. I truly appreciate ur kindness and professionalism. More