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CardinaleWay Hyundai Corona
Corona, CA
791 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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791 Reviews of CardinaleWay Hyundai Corona
September 09, 2015
Service Department I had to take my daughter's Elantra in due to a battery issue yesterday and took it to Cardinale Way as this is where she purchased the car. We will n I had to take my daughter's Elantra in due to a battery issue yesterday and took it to Cardinale Way as this is where she purchased the car. We will not be coming back to this service department again. The staff were not friendly, not pleasant and not helpful. They were very hard nosed about the battery not being in warranty and were not willing to work it out. When I told them I would be taking the car to another dealership's service department they said "that's okay." I reminded them it shouldn't be okay with them as it should be all about customer service for which they did not give any. It was not only the service adviser but the service manager that had this attitude. At the other dealership I was given excellent service which was the opposite of what I received at Cardinale Way. (by the way the service department at the other dealership was busy which I am sure was in part due to the kind of service they give, whereas there had only been 2 customers at Cardinale Way for the 2 hours I was there...maybe due to the kind of service they give?) I come from the mindset that as a customer I should receive good customer service as this is how a company gets more business and stays in business. More
by wantgoodservice
Employees Worked With
Service manager and service adviser Carlos
September 04, 2015
Buying made easy Buying my sonata from Cardinale way Hyundai was a wonderful experience. There was no pressure and was just an overall easy expierence. Freddy was very Buying my sonata from Cardinale way Hyundai was a wonderful experience. There was no pressure and was just an overall easy expierence. Freddy was very knowledgeable and helpful and made the buying process enjoyable More
by Dickie
Employees Worked With
Freddy Haddad
August 31, 2015
Overall a very positive experience My first impression of the dealership was not very positive. They were upfront about their certification charges, which I thought were excessive. When My first impression of the dealership was not very positive. They were upfront about their certification charges, which I thought were excessive. When I told them that other dealerships included the certification in their listed price (yes, I know those other dealerships can pad their listed price to make up for it), Freddy was very upfront about the out the door price, which is what I really cared about in the end. Visiting the dealership was a very relaxed and pressure-free experience. Freddy and Lavelle treated us fairly and with respect. The car we bought (used 2012 Hyundai Accent) was very well equipped, in great condition, and at a great price. My wife and I spent countless hours searching for cars online and communicating (voice, text and email) with many dealerships. In the end, we made the right decision to go with Cardinale Way Hyundai! If you do your homework ahead of time, you will get a great deal for an awesome vehicle!! More
by joselromero1
Employees Worked With
LaVelle Wilson, Freddy Haddad
August 30, 2015
Good service dept is very vague on time of services.I felt like my check took too long to get.a good experience besides that .thank you service dept is very vague on time of services.I felt like my check took too long to get.a good experience besides that .thank you More
by EFFUMALL
Verified CustomerEmployees Worked With
John hudson, Eric Dance
August 27, 2015
OUTSTANDING It was a pleasure working with Freddy from the Internet sales side and with Jeremy in finance. They were both very accommodating to our needs and time It was a pleasure working with Freddy from the Internet sales side and with Jeremy in finance. They were both very accommodating to our needs and time. More
by jsloomis
Employees Worked With
Freddy Haddad, Jeremy Hollingstead
August 26, 2015
Great Service Very pleased with dealing Freddy Haddad the purchase was fast and plasent.they had the car I was looking for and had no issues with getting it taken c Very pleased with dealing Freddy Haddad the purchase was fast and plasent.they had the car I was looking for and had no issues with getting it taken care of. More
by Erik1969
Employees Worked With
Freddy Haddad
August 25, 2015
EXCELLENT Customer Service Lavel went above and beyond my expectations in finding a new car! His customer service was excellent and his smile was very welcoming. He was always a Lavel went above and beyond my expectations in finding a new car! His customer service was excellent and his smile was very welcoming. He was always available for any questions that I had and made the process of selecting much easier than I had planned for. There was never any pressure - always support. Lavel - THANK YOU again! More
by countrygirl
Employees Worked With
Lavel Darty
August 22, 2015
Lavel Darty was very helpful and excellent customer service. I gave Lavel Darty excellent rating because he is a great salesman and he has an excellent customer service skill. Very knowledgeable and no pressu I gave Lavel Darty excellent rating because he is a great salesman and he has an excellent customer service skill. Very knowledgeable and no pressure in dealing with him. More
by Plumeria
Employees Worked With
Lavel Darty
August 21, 2015
Extremely smooth and quick car buying process The salespersons at Cardinaleway were very friendly and professional, and the big differentiating factor was the efficiency of getting the test drive The salespersons at Cardinaleway were very friendly and professional, and the big differentiating factor was the efficiency of getting the test drive and finalizing the price. They were able to offer very competitive price, along with a great overall experience. More
by ANKITVIRMANI
Employees Worked With
Asghar Bakhtiari
August 20, 2015
Great experience all around! We came to Cardinale Way Hyundai because of the great reviews we read online. From the moment we stepped foot in the dealership, we were treated right We came to Cardinale Way Hyundai because of the great reviews we read online. From the moment we stepped foot in the dealership, we were treated right. No pushy sales methods or anything like that. Brenda showed us the vehicles we were interested in and took her time to make sure we understood all the features each vehicle had. Joyce and Brenda were wonderful and we walked out with a great deal. I will recommend them to all of our families and friends that are looking for new vehicles. I have never had an experience where it was positive from beginning to end like I did at Cardinale Way Hyundai. Again, thank you so much Brenda and Joyce, we love our Tuscon! :) More
by anaemeza
Employees Worked With
Brenda, Joyce McCarter
