CardinaleWay Hyundai Corona

Wait for a "Charge' I had a 10:00 AM appointment & waited for 3hrs to be able to speak with a finance manager even after having an appointment to come in and sign. This I had a 10:00 AM appointment & waited for 3hrs to be able to speak with a finance manager even after having an appointment to come in and sign. This was a lease deal, and the terms were already set and I had waited for the vehicle to come in for several weeks. The leasing manager couldn't speak to the contract, and had to get advice and help from other parties while I waited. The vehicle had scratches on the hood, and hadn't been detailed when I arrived. I had to choose if I wanted to wait longer, or leave the scratches. The vehicle also didn't have a full charge, and I was given the option to wait yet again for the charging to be done (which didn't get done prior to my appointment) or leave with it as-is. I was forced to sign paperwork stating that the dealer would take no responsibility for this, even though it was completely their fault and mis-planning, in order to leave. We had planned to go to LA that afternoon, but this through a barrier to that plan... Then after about a week, I was contacted to come back and re-sign the contract because there was a mistake in the calculations. A new contract was sent to me, as I refused to go back and wait, and when I received it I noticed a fee that was not disclosed to me on my initial visit. I'm extremely dissatisfied. I was told after the fact that the General Manager said that fee is fixed and if he doesn't agree to it he can just bring the car back. What kind of customer-focused service is that? He has never once had the courtesy to contact me in this experience. The car has 2k miles on it by this point, can you imagine how much time taking the car back will take and what they'll come up with to charge me that that point? I have agreed to sign yet another contract if sent or delivered to me since my time is so undervalued at Cardinale. I wish you all the best, and its' obvious that many customers have had a much better experience than myself; but I will not be back. More

Amazing service . Everyone there was so polite and helpful. Couldn't have asked for a better experience . I was nervous going in on my own as a woman but everyone there Everyone there was so polite and helpful. Couldn't have asked for a better experience . I was nervous going in on my own as a woman but everyone there took good care of me and made sure I understood everything. More

Thomas Elantra The entire staff was very friendly and helpful. They listened to what my families needs were and didn't try to over sell me on something we couldn't a The entire staff was very friendly and helpful. They listened to what my families needs were and didn't try to over sell me on something we couldn't afford. Freddy and Samir were great! More

Great Choice Ones Again Needed a vehicle for my daughter that graduated College, reached out to Freddy Haddad and like always recommended the perfect vehical. One more member Needed a vehicle for my daughter that graduated College, reached out to Freddy Haddad and like always recommended the perfect vehical. One more member of the family enjoying Hyundai. More

great sales people you guys are the best I think a couple more Spanish sales speaking will be great , also some sports on the waiting room will be great you guys are the best I think a couple more Spanish sales speaking will be great , also some sports on the waiting room will be great More

Positive Experience Overall it was a very positive car buying experience. Everything was good. The only problem I had was trying to have the trailer hitch installed at th Overall it was a very positive car buying experience. Everything was good. The only problem I had was trying to have the trailer hitch installed at the nearby U-Haul. That experience was terrible (3 trips from Murrieta to Corona and each time they could not do the install). They are dishonest and incompetent. I don't think Cardinale Way Hyundai should refer anyone else to the Corona U-Haul to have a hitch installed. More

Good customer service Very happy with LaVelle Wilson he was very nice and helpful he went out of his way for us and I'm so pleased with our new vehicle. I'm very happy with Very happy with LaVelle Wilson he was very nice and helpful he went out of his way for us and I'm so pleased with our new vehicle. I'm very happy with the Sonata 😊 More

Best salesman Freddy has sold us two cars Great place to buy a car we are a Hyundai family. Would recommend dealership for purchase and service. Freddy is the best more helpful than the helpfu Great place to buy a car we are a Hyundai family. Would recommend dealership for purchase and service. Freddy is the best more helpful than the helpful Honda people. More

Great Experience I couldn't have asked for a better experience. The dealership gave me everything I wanted and hoped for. I left the dealership happy and excited about I couldn't have asked for a better experience. The dealership gave me everything I wanted and hoped for. I left the dealership happy and excited about my lurches and never once thought I didn't get the best deal on the car. More

Picking a vehicle I worked with Eric Dance. I wanted a roomy SUV with a luggage rack, and one that handled well. Eric had me compare the Hyundai Santa Fe, VW, as wel I worked with Eric Dance. I wanted a roomy SUV with a luggage rack, and one that handled well. Eric had me compare the Hyundai Santa Fe, VW, as well as the Mazda with test drives. He was knowledgeable about information and could answer all the questions I had. I ended up with the Santa Fe, because it was easier for me to drive and I loved the features as well as the price comparison. The VW felt like driving a truck and the Mazda although it seemed more luxurious, you had less room in the back and had features that I wasn't crazy about. More