CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa

I had a wonderful day at CDJR Santa Rosa. The personnel at the dealership was knowledgeable, kind, and ready to assist me in finding the ideal vehicle. The dealership also provided a friendly The personnel at the dealership was knowledgeable, kind, and ready to assist me in finding the ideal vehicle. The dealership also provided a friendly and inviting ambiance. The 2023 Jeep Gladiator Rubicon is one car that got my eye on their website. This truck is a fantastic option for a durable and dependable vehicle. Although the inside is roomy and comfy and has many technologies that make driving enjoyable, the exterior is tough and appealing. The dedication to client satisfaction at CDJR Santa Rosa was most impressive. They take the time to understand your requirements and give individual help throughout the car-buying process. Their team of professionals will always answer your inquiries promptly and ensure you are happy with your purchase. I heartily recommend CDJR Santa Rosa to anybody looking to buy a new or used automobile. They are a leading dealership in Santa Rosa because of their outstanding customer service, premium automobiles, and commitment to your pleasure. And I advise you to look into the 2023 Jeep Gladiator Rubicon if you're seeking a rugged and dependable vehicle. More

Like others have said HORRIBLE customer service in all departments. Online price is not correct as the have “mandatory fees” such as vin etching they say is already on the vehicle and MUST BE PAID. THIS departments. Online price is not correct as the have “mandatory fees” such as vin etching they say is already on the vehicle and MUST BE PAID. THIS IS A CLEAR VIOLATION OF THE FTC SECTION 463.4 (a). I encourage anyone who has dealt this cardinaleway go file a complaint to the ftc More

Online price is not the actual price. Hidden fees, $2000 mandatory dealer mark up added on used vehicles. Overly aggressive and pushy sales staff. Lied about the vehicle we looked at almo Hidden fees, $2000 mandatory dealer mark up added on used vehicles. Overly aggressive and pushy sales staff. Lied about the vehicle we looked at almost immediately upon arrival. They said the vehicle just showed up in the last few days and they had lots of interest, however it had been sitting on their lot for 2 months. Will not be going back. More

We have been working with Jesse and trying to talk to his manager Michael for several days now. They do not call when they say they will and they don’t meet their own deadlines. They are trying to charge my manager Michael for several days now. They do not call when they say they will and they don’t meet their own deadlines. They are trying to charge my elderly father for a part that should be covered under warranty. Management will not engage and the service writer is unapologetic about their mess ups. More

Took my ram truck in to have them check out a bad clicking sound that is really loud and obvious, they basically told me it wasn’t there, did nothing, had no knowledge about diesel trucks, didn’t eve clicking sound that is really loud and obvious, they basically told me it wasn’t there, did nothing, had no knowledge about diesel trucks, didn’t even try, then charged me $200 lol. Then they told me my truck I purchased brand new had a “performance tuner” on my completely stock motor which made me really mad because I know doing anything like that will void your warranty on a diesel. I Have a lot of friends and family with rams and I will make sure they will go out of there way to go to Petaluma for some good service from here on out. P.s. Michelle in service is really sweet though I did like her ! More