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CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa
Santa Rosa, CA
35 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 35 reviews
January 02, 2026
Honest about why my little Abarth cranked but wouldn’t turn over. Quick pump up of the oil pressure after sitting for weeks fixed the problem. Two things should be fixed. Customer chairs at check-in are i turn over. Quick pump up of the oil pressure after sitting for weeks fixed the problem. Two things should be fixed. Customer chairs at check-in are impossible to sit in and payment terminal rejects ATM cards….must be specific debit card. More
by Car lover
Employees Worked With
Robert Heffel
December 10, 2025
Buying from out of state. Ivan and Steve helped me get my jeep at a great price. Going to ship my jeep to my home state quickly too. Finance guy roo got everything done quickl Ivan and Steve helped me get my jeep at a great price. Going to ship my jeep to my home state quickly too. Finance guy roo got everything done quickly. Great job guys. More
by Skidoo2011
Employees Worked With
Steve
November 19, 2025
David Escobar is an outstanding member of the sales team at CardinaleWay Chrysler Dodge Jeep Ram in Santa Rosa. While searching for a new Jeep, my partner and I were impressed with David from the moment we at CardinaleWay Chrysler Dodge Jeep Ram in Santa Rosa. While searching for a new Jeep, my partner and I were impressed with David from the moment we met him. He is incredibly knowledgeable, kind, and genuinely committed to helping customers find the perfect vehicle for their needs. David’s customer service is exceptional. He’s patient, attentive, and always ready to answer any questions that come up throughout the process. Our experience with the CardinaleWay dealership as a whole was extremely positive. Their personalized approach, attention to detail, and commitment to customer satisfaction truly set them apart. I highly recommend both David Escobar and the team at CardinaleWay dealership to anyone looking for an excellent car-buying experience. More
by andreapressman
Employees Worked With
David Escobar
October 30, 2025
The service was well explained. The wait was somewhat long, but the waiting room was well stocked and comfortable.. It was a pleasant experience. The wait was somewhat long, but the waiting room was well stocked and comfortable.. It was a pleasant experience. More
by Pete wynne
Employees Worked With
Steve
October 04, 2025
I’m very happy with my sales representative David, even though they didn’t have the Jeep at their shop that I was looking for he was able to find and bring it to me. Thanks David though they didn’t have the Jeep at their shop that I was looking for he was able to find and bring it to me. Thanks David More
by Todd
Employees Worked With
David
August 11, 2025
2006 3/4 ton Dodge RAM diesel with a life-time free oil change. It seems that it is a LITHIA contract, not a Dodge contract, and when CardinaleWay bought this Lithia dealership CardinaleWay was supposed to change. It seems that it is a LITHIA contract, not a Dodge contract, and when CardinaleWay bought this Lithia dealership CardinaleWay was supposed to honor the contract and Lithia was supposed to reimburse them. But Lithia supposedly stiffed them and stopped paying the reimbursements. So instead of taking them to small claims court to make it right, several weeks ago when I went in for my oil change they handed me a sheet saying no more free oil changes. The closest dealership that might honor the contract is in Walnut Creek, at least 2 hours round trip (plus rush hour time) away!! Baloney! So they're going to take their chances on their public image?? So be it. In your reply all I want to see is "come back in an we'll honor the contract". Anything less don't bother commenting. More
by pkonanz
Employees Worked With
Luis Carrillo
August 01, 2025
Bought an extended warranty for my truck, took it in to have it serviced and it has been there for almost a month I went to take my truck back after having no job done on the truck it has been so frustrati have it serviced and it has been there for almost a month I went to take my truck back after having no job done on the truck it has been so frustrating no updates no job done it just literally sat there to get filthy dirty. Paul young is horrible, very bad attitude, tried to pick a fight with me after I didn't want to sign any papers ( these papers supposedly say work was done) but I can not have any copies of it. He did not want to give me my keys back!Very dishonest, shady people, scammers! They should shut this place down. They're just good at one thing selling cars and convincing people to buy stupid warranties that are a joke. You won't have anything approved! Please don't buy from here and don't have your vehicles serviced here!! More
by Ruiz.hilario78
Employees Worked With
Paul Young, all managers
