Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cardinal Honda
Groton, CT
278 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
278 Reviews of Cardinal Honda
July 25, 2013
I bought my first new car from Carinal Honda. Definitely recommend this dealership it was a very good experience. Alexander Davis was my salesman and I was very happy with his professional attitude and I di recommend this dealership it was a very good experience. Alexander Davis was my salesman and I was very happy with his professional attitude and I did not feel pushed. My next car I am going back to them! More
by Dannydecaprio
Employees Worked With
Alexander Davis, Alexander Davis
February 11, 2013
When looking for a car a deposit was left stating financing may be a deal breaker on Saturday at closing. Called back Monday morning the person instructed to call stating was able to get better finan financing may be a deal breaker on Saturday at closing. Called back Monday morning the person instructed to call stating was able to get better financing and pricing elsewhere. To refund the deposit the financing was a deal breaker. 1 week later called back because deposit still was not refunded was told it was not going to be. Because they were "preparing a car" the transaction was canceled 31 hours prior to supposed delivery. A dealership by a military base robbing a military family member wow that takes nerve. More
by Dfmq83
Employees Worked With
Peter Schmidt and Chris Kuhl and Rob Bonosconi
December 11, 2012
I bought a nissan altima 2003 (90,000 mileage) from the cardinal honda dealer for $7000 + registration + tax and another $3000 to get extended warrranty (which they assured will cover bumper to bumper). To cardinal honda dealer for $7000 + registration + tax and another $3000 to get extended warrranty (which they assured will cover bumper to bumper). Told it was preowned by a teacher after google searches I found out that it was owned by one of thier employees and also they dont repair nissan cars in their centre which they did not mention it before. Now I am taking the car for repair everymonth to a nissan dealer and the extended warranty is not covering emmision and paying it for everytime. I almost spent $1500 and the warrranty company almost paid $3000 for other repairs and still the car has problem and the service engine light is on again. I got this car on May,2012. Note: I am driving only 2-5 miles per day so I dont use the car roughly also. More
by saravhere86
Employees Worked With
Peter
November 25, 2012
We were completely ripped off and taken advantage of by Cardinal Honda. When we wanted the problem rectified they completely refused and wouldn't even give us the time of day. I would not recommend this Cardinal Honda. When we wanted the problem rectified they completely refused and wouldn't even give us the time of day. I would not recommend this dealership to anyone! More
by Ngianfredi
Employees Worked With
Scott Farrington
August 29, 2012
One word to describe the experience at Cardinal Honda....Exceptional! I own my 2nd car from Cardinal Honda and they never seem to disappoint me. Honda....Exceptional! I own my 2nd car from Cardinal Honda and they never seem to disappoint me. More
by CardinalHonda
Employees Worked With
Bernadette Drennen
February 24, 2012
After bringing my car in for scheduled maintenance including a tire rotation, we immediately noticed a slight shimmy. This is my commuter car so not used on a daily basis, so when I got on the highway including a tire rotation, we immediately noticed a slight shimmy. This is my commuter car so not used on a daily basis, so when I got on the highway a few days later I noticed as I approached 50mph the shimmy was significantly worse and at 65 it was horrible! We brought the care back in to see what the problem was. Now originally the receptionist had mentioned needing " a new tire next time you come in", but when my husband picked the keys up a different person said our tread was safe and not to worry about it. So today we are standing talking to the original receptionist, and instead of offering to double check that everything is tight and ruling out any other possibility for this problem, she immediately jumps to "well I told you that you needed new tires, your tires are chopped and you need an alignment, this is the ONLY thing that will fix this problem" Ok....you didn't tell us that the tires were chopped or that we needed an alignment! Then I said well it didn't do it before we dropped it off, and she was still very adamant that it was the tires and nothing else. Finally after her being very short and NEVER NEVER NEVER offering to double check everything to be sure this was the issue, we demanded they rotate the tires back to where they were. On a second note, I asked her "don't they test drive after changing tires around, b/c they would have noticed this" She replied "absolutely and it was told to you that it had a shimmy!" NO IT WASN'T. Why in the heck would I want a car rocking and rolling going 65mph down the road, I would have immediately told you to fix the problem... Never will go here again, these people are rude, and more importantly liars More
by jstmat5
Employees Worked With
Service Department
November 16, 2011
I got the lowest price. They had the car in my color. I took it home the same day. Financing process was no pressure. Alex, Steve & chris were great. took it home the same day. Financing process was no pressure. Alex, Steve & chris were great. More
by aspurd1
Employees Worked With
alex, steve, chris, Alexander Davis
October 27, 2011
I am so glad we found Cardinal Honda! My husband and I were shopping for a new 2012 Honda Pilot Touring edition. We were shopping prices on the internet and of all the Honda dealerships we requested infor were shopping for a new 2012 Honda Pilot Touring edition. We were shopping prices on the internet and of all the Honda dealerships we requested information from Cardinal Honda was the only one to respond in a timely fashion with the best price, other dealers didn’t even get back to us! There was no doubt about it we knew we were going to Cardinal Honda to make our purchase. The following day we drove to Groton, CT from our home in Watch Hill, RI which is only 20 minutes away. When we arrived we were greeted in a very friendly, professional manner. We test drove our Pilot and it was perfect! Our Sales Associate was with us every step of the way and we were never without answers to all of our questions. We were also shown around the dealership with regards to the service department and an incredible customer lounge with snacks and coffee!!!! Next, our Pilot was ready to go home with us and much to our surprise the entire dealership came to the showroom to applaud and congratulate us on our purchase. The overall experience was wonderful; from the selection to the clear & simple pricing to the friendly and professional people we absolutely love Cardinal Honda! Thank you! We will be customers for life! - Jasmine More
by jas02891
Employees Worked With
Bernadette Drennen, Jeff Dimmock, Rob Bonosconi and Chris Kuhl
