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Cardinal Honda
Groton, CT
284 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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284 Reviews of Cardinal Honda
April 19, 2025
It’s hard to find a good service center these days but no worries with this place as they have the best techs on staff. They performed road force balance like it’s supposed to be done, unlike other places t worries with this place as they have the best techs on staff. They performed road force balance like it’s supposed to be done, unlike other places that don’t train their staff. Highly recommend Cardinal Honda! More
by SteveP
Employees Worked With
Mitch, service mgr and Kyle, auto expert
April 16, 2025
I am very disappointed with Cardinal Honda of Groton CT, I went to get an oil change along with an inspection and alignment rotation and balancing, they only did the oil change, and they lied to me saying t I went to get an oil change along with an inspection and alignment rotation and balancing, they only did the oil change, and they lied to me saying they did the rotation and balancing, I was doubtful why my stearing wheel looks crooked if I asked for alignment, They tell me they did not do it they did not charge for it, but they also charged me for the rotation and balancing when they did not do it, if I do not complain they steal my money. Then they refused to do it saying they were afraid to remove the tires because they looked old, they lied to my face, and they did not even do the inspection, I was very angry and disappointed, bad customer service, that should not be done to anyone. More
by Miguel angel rodriguez
Employees Worked With
Mitch
April 04, 2025
I purchased my Honda Accord in 2010 and have religiously had it serviced at this dealership. Appointments are easily accessible, staff is courteous and knowledgeable. Every maintenance service is explaned b had it serviced at this dealership. Appointments are easily accessible, staff is courteous and knowledgeable. Every maintenance service is explaned before anything is done. Should any issues be found, it is explained and can be corrected at that visit. I have never had any issues with this service department. Gabe is a caring gentleman and an asset to CARDINAL HONDA! More
by lucilleob49
Employees Worked With
Gabe - Service Dept
April 03, 2025
Cardinal Honda Service (Kevin) has always provided timely repairs to my vehicles, without the need for rework. Kevin and the entire staff are very knowledgeable, courteous and kind. They provide excellent se repairs to my vehicles, without the need for rework. Kevin and the entire staff are very knowledgeable, courteous and kind. They provide excellent service. My cars have not put me on the side of the road due to a maintenance failure. More
by tkulterman
Employees Worked With
Kevin
April 01, 2025
I brought my HRV to Cardinal to satisfy a recall. Excellent service and communication. They did a multi-point review and said all was well, very honest. Highly recommend. Excellent service and communication. They did a multi-point review and said all was well, very honest. Highly recommend. More
by Jo2459
Employees Worked With
Melissa, service dept
March 26, 2025
No pressure. Sales personnel very knowledgeable. Fair trade value for the vehicle. Plan on using Cardinal Honda for all service. Sales personnel very knowledgeable. Fair trade value for the vehicle. Plan on using Cardinal Honda for all service. More
by Williej
Employees Worked With
Tyler Henton, Robert Malardo
