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CarSquad

Katy, TX

4.8
823 Reviews

23502 Katy Fwy

Katy, TX

77494

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823 Reviews of CarSquad

February 25, 2023

Very quick, easy process. JC was very polite, friendly and cooperative. Changes the whole narrative on how car salesmen are. More

by houston103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Anzaldua, Chong (JC) Choi
Feb 25, 2023 -

CarSquad responded

Dear houston103, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with JC, and hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing CarSquad as your used car destination! Miles of smiles and safe travels to you and yours! Your CarSquad Customer Care Team – Al

February 25, 2023

Down to earth, amazing experience and knowledge. Made the process seamless and easy. Changes the narrative on how car salesman should be More

by olga.m.compton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Anzaldua, Chong (JC) Choi
Feb 25, 2023 -

CarSquad responded

Dear Olga, We are delighted to hear that you enjoyed your car buying experience with JC, and hope that you felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced a seamless sales process, and that you received excellent, professional service from our CarSquad team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

February 25, 2023

Saif was awesome, if ever I need another car CarSquad is my destination. Umer was also very great! More

by ashman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Umer, Saif Rehman
Feb 25, 2023 -

CarSquad responded

Dear ashman, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Saif and Umer at CarSquad. Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Service Team: Al

February 25, 2023

Javier made sure that we were always comfortable and happy while we went through the whole process! He was wonderful! More

by wcox1213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mirza, Javier Guzman, Livan Perera
Feb 25, 2023 -

CarSquad responded

Dear wcox1213, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you were comfortable and happy during your car buying experience with Javier. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – A

February 25, 2023

I have a great experience at Carsquad! !!! Theo made at all happen.. My God !!!! He was extremely helpful. He is very professional, honest and loves what he does. I would definitely recomme More

by Regine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Auvyon (Theo) Boyd
Feb 26, 2023 -

CarSquad responded

Dear Regine, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Theo and Ernest, and hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

February 25, 2023

Randy is real help to any customer. He sure the gets done correctly as fast possibly. He treats like you like family. I will personally only send potential buys to him. More

by craigscott1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Feb 26, 2023 -

CarSquad responded

Dear craigscott1991, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with Randy. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team - Al

February 25, 2023

I’m so happy I stopped here at car squad they were so very helpful and communication was excellent!! Kenny was my sales person I highly recommend him I highly recommend to stop and take a look at a veh More

by euphoriamom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami
Feb 26, 2023 -

CarSquad responded

Dear euphoriamom, Hearing that you had a 5-STAR car buying experience with Kenny is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing CarSquad. Your CarSquad Customer Care Team – Al

February 25, 2023

Good experience and flow for the transaction. Kiosks available to narrow your search then head out. More

by Jason Anderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong (JC) Choi
Feb 26, 2023 -

CarSquad responded

Dear Jason, We are so happy we could provide you with a positive, easy car buying experience! We love hearing that you received amazing customer service from our team. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

February 24, 2023

Very Attentive to us, Great Service! ! Made sure everything was good and made the experience enjoyable and easy More

by lesleymelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luvin (Lou) Melendez, Saif Rehman
Feb 24, 2023 -

CarSquad responded

Dear lesleymelo, Thank you so much for taking the time to write a review and rate your experience with our team at CarSquad. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

February 24, 2023

Nice guy. Honest and hard working. Was very attentive to my needs and wants regarding this transaction More

by raul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Feb 24, 2023 -

CarSquad responded

Dear Raul, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Randy. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

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