CarMax

Attentive to our needs, worked with us to get a car shipped down, need to let you know that once the car arrives and you go in to look at it, you are expected to buy it on the spot. We were told that t shipped down, need to let you know that once the car arrives and you go in to look at it, you are expected to buy it on the spot. We were told that this information was in the paper work, should we have read the multiple pages....? We were given a grace period as we had forgotten to bring the title in for the trade in, but just because you paid X number of dollars to ship it, the sales pressure begins once you go in to see the new arrival. More

Was a pleasant experience. I did not want to buy another car. I hate buying cars. But the sales rep was knowledgeable and kind. She made the process seamless and nice. I didn't I did not want to buy another car. I hate buying cars. But the sales rep was knowledgeable and kind. She made the process seamless and nice. I didn't walk away feeling like I was completely taken advantage of. Price was fair. This is the second time in 20 years I have purchased from Carmax. And if I have to do it again, I would go back to Carmax. More

It took 3 weeks to transfer from Georgia,at the time of the paper work after complaining the transfer fee was deducted. There was only one keyfob so now I have to spend another $500. To get one from ford. the paper work after complaining the transfer fee was deducted. There was only one keyfob so now I have to spend another $500. To get one from ford. I tried 6 locksmith’s. It took us 5 hours to get out of there. Their emission inspection machine inop so I had to take care of it myself,$30. Reimbursed. This was the second time using CarMax. First time in and out less then3 hours, at a different location. The sales associates very very good. More

I like the fact that the price is the price. Everything straight forward. No pressure to take any add-ons, Your final price is what you put down and any trade-in you might have. Everything straight forward. No pressure to take any add-ons, Your final price is what you put down and any trade-in you might have. More

We had a positive experience at this dealership and I would recommend others to go there. I love that I was not hassled by a salesman. The only critical criticism is I wish it did not take quite as long would recommend others to go there. I love that I was not hassled by a salesman. The only critical criticism is I wish it did not take quite as long to wait for my car to receive detailing to the outside of the vehicle as there were many places where paint was chipped. More

It was my first time purchasing a vehicle from any deal and/or dealership at all, so I was very nervous but they made the experience awesome! I left satisfied with a great car. Thank you. and/or dealership at all, so I was very nervous but they made the experience awesome! I left satisfied with a great car. Thank you. More

I loved the whole process would definitely recommend. I would definitely buy other car from there. I would definitely buy other car from there. More

they are excellent help full good managementhhe the best carr dealer best carrs van to carry max buy a carr carr dealer best carrs van to carry max buy a carr More

They helped with getting what I wanted and having iy sent to my house. Very helpful to my house. Very helpful More

I cannot say enough good things about this CarMax dealership in Fredericksburg. My experience was flawless. I found several cars I liked online, went to the dealership to test drive them and ended dealership in Fredericksburg. My experience was flawless. I found several cars I liked online, went to the dealership to test drive them and ended up ordering one from NC and having it sent to Fredericksburg where I test drove it and ended up purchasing it. Everything was seamless and easy. From finding the car I wanted, road testing it and then working through the sales team, it was super easy. More