10400 Southpoint Parkway
Fredericksburg, VA 22407
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Bought the car in April 2023. Went for its first oil change and my mechanic said it was low and I need to keep an eye on it. Car had a leak on both sides of the engine, which was repaired (by Sheehy because CarMax didn't have the tools to fix it). Even after the repairs, the car is still consuming oil at an alarming rate (1 quart per 700-1000 miles). The warranty that CarMax pushed onto me through Fidelity Warranty services is refusing to cover the cost and CarMax is also refusing to pay. I have filed a complaint with the Better Business Bureau and the Attorney General's office. I also have a meeting with a lawyer and have reached out to some local newspapers as well.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
