CarMax

The shopping and buying experience was smooth and stress free. Angela was patient with me taking my time looking at difference vehicles. The Service department was amazing as well. free. Angela was patient with me taking my time looking at difference vehicles. The Service department was amazing as well. More

We pre-qualified on line and made an appointment to test drive the vehicle. Including that test drive we were out the door in about 2 hours. The quickest car purchase, ever. Our salesman was fantastic!! drive the vehicle. Including that test drive we were out the door in about 2 hours. The quickest car purchase, ever. Our salesman was fantastic!! More

The initial car buying experience was great, but my attempted use of the 'return' feature within the first 10 days following my purchase was a joke. I requested a vehicle be transfered from another st attempted use of the 'return' feature within the first 10 days following my purchase was a joke. I requested a vehicle be transfered from another store to the Spokane WA store. It got there within 5 days, but due to a title issue they could not sell it to me, after wasting 5 of my 10 days to return/trade the vehicle before telling me. After advising it was due to a paperwork mistake that they did not notice until the car was received, they were unwilling to take any accountability and refused to extend my 10 day return period. The multiple sales managers and business office employees i worked with were unhelpful in dealing with their own companies mistakes and caused me to miss my 10 day return window to trade out for another car. The car I have is great, but once a sale is made, the customer service is non-existent. More

Got in and walked the lot, cars were unlocked and on the window was the approx payments based on terms. Fasted I ever bought a car, minutes, not all day window was the approx payments based on terms. Fasted I ever bought a car, minutes, not all day More

Everything went well, bought 2 cars there already and had a great experience each time. a great experience each time. More

Very efficient car buying process. At no point did I feel pressured to make a decision which was great. I felt very well informed and overall it was a great experience buying a car. At no point did I feel pressured to make a decision which was great. I felt very well informed and overall it was a great experience buying a car. More

This is the second vehicle that I've purchased from CarMax and wherever I live in the country I will purchase from CarMax again. The process is smart and streamlined, if you don't like the vehicle you' CarMax and wherever I live in the country I will purchase from CarMax again. The process is smart and streamlined, if you don't like the vehicle you've set up for a test drive, then it's not a problem....find one you do like and test drive that one. More

Fantastic service there like no other dealership they really care and try to gwt you i to a car you will absolutely love really care and try to gwt you i to a car you will absolutely love More

We encountered title issues with the car I purchased and the dealership handled the difficulties well and to my satisfaction. the dealership handled the difficulties well and to my satisfaction. More

This was the easiest and most straightforward car buying (and selling) experience in my life! (and selling) experience in my life! More