CarMax
Fredericksburg, VA
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12 Reviews of CarMax
It took 3 weeks to transfer from Georgia,at the time of the paper work after complaining the transfer fee was deducted. There was only one keyfob so now I have to spend another $500. To get one from ford. the paper work after complaining the transfer fee was deducted. There was only one keyfob so now I have to spend another $500. To get one from ford. I tried 6 locksmith’s. It took us 5 hours to get out of there. Their emission inspection machine inop so I had to take care of it myself,$30. Reimbursed. This was the second time using CarMax. First time in and out less then3 hours, at a different location. The sales associates very very good. More
I like the fact that the price is the price. Everything straight forward. No pressure to take any add-ons, Your final price is what you put down and any trade-in you might have. Everything straight forward. No pressure to take any add-ons, Your final price is what you put down and any trade-in you might have. More
We had a positive experience at this dealership and I would recommend others to go there. I love that I was not hassled by a salesman. The only critical criticism is I wish it did not take quite as long would recommend others to go there. I love that I was not hassled by a salesman. The only critical criticism is I wish it did not take quite as long to wait for my car to receive detailing to the outside of the vehicle as there were many places where paint was chipped. More
It was my first time purchasing a vehicle from any deal and/or dealership at all, so I was very nervous but they made the experience awesome! I left satisfied with a great car. Thank you. and/or dealership at all, so I was very nervous but they made the experience awesome! I left satisfied with a great car. Thank you. More
I cannot say enough good things about this CarMax dealership in Fredericksburg. My experience was flawless. I found several cars I liked online, went to the dealership to test drive them and ended dealership in Fredericksburg. My experience was flawless. I found several cars I liked online, went to the dealership to test drive them and ended up ordering one from NC and having it sent to Fredericksburg where I test drove it and ended up purchasing it. Everything was seamless and easy. From finding the car I wanted, road testing it and then working through the sales team, it was super easy. More
Initially it was not a great experience however the buying process was easy. The original salesman was not kind at all and the service man in the end after the car was bought and would not start was no buying process was easy. The original salesman was not kind at all and the service man in the end after the car was bought and would not start was not kind either. More

