CarMax
Wichita, KS
31 Reviews of CarMax
'Jeffery' provided probably the quickest, easiest, most enjoyable car buying experience I have ever had. And I have bought three vehicles from Carmax over the years. I was in and out (WITH the car I had tr enjoyable car buying experience I have ever had. And I have bought three vehicles from Carmax over the years. I was in and out (WITH the car I had transported from Tennessee) in record time. Paperwork in the finance department was also speedy; Quicker than I remember, but still explanatory and thorough. I have zero complaints! Again, sales rep, 'Jefferey' was on point and as polite as can be. More
I wasn’t planning to purchase a vehicle from carmax but stopped by to see what they had in stock. Great selection of vehicles and friendly staff who took care of all the paperwork. Don’t even have to go to stopped by to see what they had in stock. Great selection of vehicles and friendly staff who took care of all the paperwork. Don’t even have to go to the DMV!!! More
Everybody worked very hard to satisfy us, but your financing process is terrible. I went in with a pre-approval for financing. I have a credit score of 841. No matter what the sales people did, the financing process is terrible. I went in with a pre-approval for financing. I have a credit score of 841. No matter what the sales people did, the computer would not approve my loan. I ended up having to pay cash. Speed of the transaction is rated poor because it took 4 1/4 hours to try and resolve the financing problem. More
Experience was fast and simple. Managed to get exactly the truck I wanted with no major hassle. Being able to estimate financing online was a huge plus and made things very efficien Managed to get exactly the truck I wanted with no major hassle. Being able to estimate financing online was a huge plus and made things very efficient. Only complaint was that a few minor aesthetic parts were damaged upon arrival, but Carmax is helping to get these serviced. More
We are so grateful for Doug's patience and expertise. He guided us through the shipping of a car from California to Kansas with ease, keeping us updated along the way. We had a short time window to com He guided us through the shipping of a car from California to Kansas with ease, keeping us updated along the way. We had a short time window to complete the purchase because of travel plans. It was the easiest car purchasing experience we've had thus far. There later was an issue with the out of state title which wasn't recognized until the inspection, a quick phone call and short trip led to an easy remedy. The entire staff are welcoming and seem to enjoy making it a smooth experience. We are really enjoying the car and are thankful for the experience. More
Great dealership, I was greeted when I first walked in and helped immediately. I already know what I was there for and they didn’t try to sell me on a different vehicle and helped immediately. I already know what I was there for and they didn’t try to sell me on a different vehicle More

