CarMax

They made the whole process so easy! I kind of went in knowing what I wanted and they not only made it easy but fairly quick. I expected to spend all day at the dealership but I was ther I kind of went in knowing what I wanted and they not only made it easy but fairly quick. I expected to spend all day at the dealership but I was there for maximum 2 hours. I bought my new to me 2019 Volvo and I am so happy with it. Thank you car max and thank you Steve for being the best car salesman. We will be back in the future for sure! More

We had a very smooth experience and Josh, our salesperson, was awesome to work with! salesperson, was awesome to work with! More

Everyone was very friendly and professional. The buying process was simple and straightforward, no pressure at all. My only complaint would be with the vehicle prep. During my test drive the ste The buying process was simple and straightforward, no pressure at all. My only complaint would be with the vehicle prep. During my test drive the steering felt kind of vague. After having the car checked by an independent mechanic, they noted that all tires were 5psi low. They added a little air and everything worked fine after that. My car was shipped from southern California to Oklahoma where it was 35 degrees when I test drove it. Apparently it didn't occur to anybody to check to see if the tire pressure was still good after such a difference in temperatures. That simple oversight almost cost them a sale. (Who would buy a car with wonky steering?) Other than that it was a great experience. More

It was a very good overall experience. The staff was friendly and it was a low-pressure experience. The sales process was very efficient. The staff was friendly and it was a low-pressure experience. The sales process was very efficient. More

We came in to look at a vehicle we reserved, test drove it for 10minutes, then spent the next hour purchasing the vehicle. We came prepared with a pre-approved loan, nevertheless, this was a painless proce it for 10minutes, then spent the next hour purchasing the vehicle. We came prepared with a pre-approved loan, nevertheless, this was a painless process and one of the best my wife and I have had and we’ve purchased 9 vehicles over 14 years. More

Extremely friendly, courteous, and professional. Very knowledgeable and efficient. Made the process less confusing, and quick. Very knowledgeable and efficient. Made the process less confusing, and quick. More

The purchasing process was so easy it's unreal. I highly recommend this dealer to anyone. I highly recommend this dealer to anyone. More

am still waiting for a return of $1390. 00 All I get is,its on the way. bad business dealings.am ready to return purchase for not living up to contract. 00 All I get is,its on the way. bad business dealings.am ready to return purchase for not living up to contract. More

Overall, it was very good, however, I was told that the vehicle I bought was going to be cleaned up before I took it home. Was not done and it left a bad impression. vehicle I bought was going to be cleaned up before I took it home. Was not done and it left a bad impression. More

Your representative Donna Schuring was very professional. She provided exceptional customer service by providing us with all the information we needed to have about the vehicle we eventually purchased. She h She provided exceptional customer service by providing us with all the information we needed to have about the vehicle we eventually purchased. She helped us through every step of the purchasing process. We will gladly recommend her and Carmax to others. By the way, this was our second vehicle purchase from Carmax at this Oklahoma City / Edmond location. More