CarMax

DJ was excellent knowledgeable and nice great customer service he walked me through the whole process and answered all my questions even when he was off the clock... service he walked me through the whole process and answered all my questions even when he was off the clock... More

This is my second car to buy at carmax. I wish I would’ve had a more experienced sales person this last time. I was there for way too long. I felt as if he didn’t know much, was super nice I wish I would’ve had a more experienced sales person this last time. I was there for way too long. I felt as if he didn’t know much, was super nice but not knowledgeable More

Very clean and professional business. I was greeted by Francisco and he was quick to assist me during my appointment. I was greeted by Francisco and he was quick to assist me during my appointment. More

Eddie! Just ask for Eddie! Cousin Eddie, Make it happen Eddie! Smooth sailing, easy process! Thanks for making the car buying experience at CarMax Jackson a Just ask for Eddie! Cousin Eddie, Make it happen Eddie! Smooth sailing, easy process! Thanks for making the car buying experience at CarMax Jackson a great one! Go see and ASK for Eddie! More

Great experience! Associates were great and really helpful. Transaction was easy to get through and have had great experience with the vehicle I purchased. Will defini Associates were great and really helpful. Transaction was easy to get through and have had great experience with the vehicle I purchased. Will definitely recommend dealership to family and friends More

It took forever to buy a 2024 Chrysler van then coming home it broke down home it broke down More

We had to wait for about 30 minutes to get an agent, also the car we were trying to check was not in the lot here we were directed to go the car we were trying to check was not in the lot here we were directed to go More

I love it everything was fast and everybody was super friendly got me outta there super fast friendly got me outta there super fast More

Great location. The ataff was very helpful and friendly. Very knowledgeable about the various cars and how to ship. The ataff was very helpful and friendly. Very knowledgeable about the various cars and how to ship. More

Salesperson was too busy with other clients. Spent a long time waiting for her to finish my purchase. And there were several things that were missing on the car. A cover for the back door lig Spent a long time waiting for her to finish my purchase. And there were several things that were missing on the car. A cover for the back door light was missing and was promised to get replaced. The owners manual was missing. Realized a speaker was not working--not noticed at time of purchase. The tire jack did not fit the car. Again, they said they were going to order one. Have not had any communication regarding these issues. The high beams don't work. Hope there is a resolution before my 30 days are up. More