CarMax
Jackson, MS
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34 Reviews of CarMax
Over the years I have purchased or helped with purchasing four vehicles with Carmax and I’m working on the fifth. My most recent experience, however, has me as a Carmax customer for life. I worked with Lisa four vehicles with Carmax and I’m working on the fifth. My most recent experience, however, has me as a Carmax customer for life. I worked with Lisa Williams in service and Janice Smith in sales and they both went above and beyond to put me in my dream truck. When I had initially purchased a vehicle with a mechanical issue that was unable to be repaired, Lisa Williams made sure I was taken care of. She always put my mind at ease in what would have otherwise been an incredibly stressful situation. When it was time to look for a replacement, Janice Smith knocked it out of the park and found me the perfect vehicle and worked to get it shipped here even though initially it seemed like it was impossible. Janice made it possible! So because of these two amazing women, Carmax has a customer for life. We’re even working with Janice on getting another car shipped here for my daughter. Thank you to them both, I am forever grateful for their help! Also shoutout to managers Donny, Frank, and for Kyra in finance! More
In my Personal Experience with CarMax was a great and new experience did not have any problems with CarMax it went well the buyer experience Thanks CarMax. experience did not have any problems with CarMax it went well the buyer experience Thanks CarMax. More
Working with CJ was great. She knows her info. Also, she's very patient. I would recommend CJ to help you at Carmax any day. Lacey is nice too. My experience at carmax was g She knows her info. Also, she's very patient. I would recommend CJ to help you at Carmax any day. Lacey is nice too. My experience at carmax was great. More
All the staff was very courteous and professional. Car was better than expected. Only issue was computers were down which lengthened the transaction. Car was better than expected. Only issue was computers were down which lengthened the transaction. More
I was very pleased with this dealership from the time I walked in to the time I drove away in my new to me car. The sales person, CJ Jones, was very courteous and professional. Her attention to detail was walked in to the time I drove away in my new to me car. The sales person, CJ Jones, was very courteous and professional. Her attention to detail was very refreshing. I was able to buy the car I wanted, a 2018 Mitsubishi Mirage. The more I drive this car the more aI love it. I would recommend CarMax to my family and friends. More
a smooth process although it took way too long. i really liked your sales representative . price you charged was good but trade in offer was bad. that said ,I would do business with CarMax again.... i really liked your sales representative . price you charged was good but trade in offer was bad. that said ,I would do business with CarMax again....... jeff More
Searched online for a Kia Telluride, then went to the store and looked at inventory. Found it that day and were able to purchase it with ease. Loved the 90-day warranty to take care of some small odds store and looked at inventory. Found it that day and were able to purchase it with ease. Loved the 90-day warranty to take care of some small odds and ends after purchase. Thank you Carmax! More

