CarMax

I apreciated my dèalers proʻnptness, kindness,& helpfullness. She offered us coffee, warer hich showed me she wanted us to be comfotable. Thank tou for yoùr kindness and professional approach. helpfullness. She offered us coffee, warer hich showed me she wanted us to be comfotable. Thank tou for yoùr kindness and professional approach. More

Edgar is the man. We met him last year when he was helping us find a car for my daughter. He was pulled away from us for his Spanish skills however his professionali We met him last year when he was helping us find a car for my daughter. He was pulled away from us for his Spanish skills however his professionalism and demeanor had an impact on my wife and I. We worked with Edgar over the past six months looking for the perfect third car for us . We’re going to be grandparents soon and needed a car we could take a baby in. We found the perfect car and Edgar made it happen. More

We’re were helped by Manuel recently for the purchase of a car from my daughter. he was so kind and explained everything. Zero pressure and tons of support. I would go back to this location in a heart beat a car from my daughter. he was so kind and explained everything. Zero pressure and tons of support. I would go back to this location in a heart beat. Thank you for making the process easy and enjoyable! More

The whole experience was great. No pressure ,The employees were friendly and did not hover. No pressure ,The employees were friendly and did not hover. More

Easy to purchase a vehicle here. They would have received a 5 star rating but they only gave us one key fob. It is an $800 expense to get a duplicate made. If course we did not learn They would have received a 5 star rating but they only gave us one key fob. It is an $800 expense to get a duplicate made. If course we did not learn this until after the deal was made and the car delivered. More

Payed cash. Process was quick. Quest was very good making the process enjoyable. Paperwork was completed and transaction done. less than 2 hours Process was quick. Quest was very good making the process enjoyable. Paperwork was completed and transaction done. less than 2 hours More

sold me a tesla with a battery that would not charge and needed service. not one person, or service dept, returned my phone calls. staff continues to use the excuse "our service dept is busy" which is NOT a needed service. not one person, or service dept, returned my phone calls. staff continues to use the excuse "our service dept is busy" which is NOT an acceptable response, nor is it professional. i returned the tesla that should have NEVER been sold. More

I am extremely dissatisfied with the Service Department. My car was brought in after only owning it for 9 days for work to be done and I was advised they would keep me advised, which never happened. I call My car was brought in after only owning it for 9 days for work to be done and I was advised they would keep me advised, which never happened. I called twice and was told I would receive a call back, which never happened. I had to go through National Sales in order to reach the Service Department on Friday, March 20th. I hope this is not a sign of how things are going to go in the future. More

We had a great experience working with Jameson, our sales rep, but the rest of the time wasn't as positive. The waiting time for where ever the papers (we needed to sign) were printed out was well over 45min rep, but the rest of the time wasn't as positive. The waiting time for where ever the papers (we needed to sign) were printed out was well over 45min; to print out papers! Then once Jameson did get the papers and took us to the back for us to get the final documents and keys was another 45+minutes. We could see the workers and there was no sense of urgency to get their work completed. When asked if I'd recommend this dealership, I was there was a 'maybe'. Sales rep was fantastic and showed hustle trying to complete the sale, but the back area where the draw up the papers is lacking! More

The car buying process was quick and easy and the dealership stuck to the online price that I had before I arrived was my easiest car buying experience to this day. Thank you Isaiah and thank you Car dealership stuck to the online price that I had before I arrived was my easiest car buying experience to this day. Thank you Isaiah and thank you CarMax will definitely come back here if I need another vehicle. More