CarMax

I've had a couple of bad experiences with CarMax in different states. I've found them hard to deal with in the past. CarMax in Tampa was different. They DID work with me and we got the deal done. Fenan different states. I've found them hard to deal with in the past. CarMax in Tampa was different. They DID work with me and we got the deal done. Fenando there was accomodating, listened, and seemed to do the right thing. Work with him if you can! There still were some aspects they should have, and need to improve upon, but this was the best CarMax experience I've had. More

Horrible horrendous just unbelievable Rick was absolutely the worst sales rep that I have ever encountered the worst sales rep that I have ever encountered More

Mr Mike was my sale person and he was so kind and new exactly how to make the process go smooth and to make sure you leave happy! exactly how to make the process go smooth and to make sure you leave happy! More

From start to finish your staff was highly professional and very knowledgeable. The buying experience your system was quick and left me with the impression I was getting a fair deal without the usual sale and very knowledgeable. The buying experience your system was quick and left me with the impression I was getting a fair deal without the usual sales tactics other car dealerships use. More

I am so happy about my new car I had an awesome and easy experience. Adam Gleason was my sale consultant was excellent with his knowledge. The only thing there was not a manual that came with the car. experience. Adam Gleason was my sale consultant was excellent with his knowledge. The only thing there was not a manual that came with the car. More

This is the fourth car we have bought from CarMax over the years (at multiple locations and states). The Tampa location was friendly and considerate. They were very busy with other customers, so service the years (at multiple locations and states). The Tampa location was friendly and considerate. They were very busy with other customers, so service was a little slower than I would like. But if they are busy with customers, then they must be doing something right. I wasn't sure what car I wanted at first. Being able to try out different cars (testing the A/C is important in Florida) made it easier to decide. More

This was my first time purchasing a car through CarMax and I have to say that I was pleasantly surprised at how smooth this process was from beginning to the end! Kim was my point person and she was fanta and I have to say that I was pleasantly surprised at how smooth this process was from beginning to the end! Kim was my point person and she was fantastic, so attentive and knowledgeable! She answered all my questions and guided me through every step. The closing process was pretty quick too and I was able to do a lot of it online so it saved me time. Would highly recommend to my friends/family. More

The staff was helpful, knowledgeable, and efficient. We appreciated the quick and positive experience while buying our new (to us) car. We appreciated the quick and positive experience while buying our new (to us) car. More

Very polite and helpful staff with great car deals with various options for financing. Very clean facility, the bathrooms were also very clean various options for financing. Very clean facility, the bathrooms were also very clean More

I am a big fan of CARMAX. I needed to replace a car that was declared a total loss by my insurance company. I had a set limit in mind to spend on another vehicle. Upon arrival I needed to replace a car that was declared a total loss by my insurance company. I had a set limit in mind to spend on another vehicle. Upon arrival at CARMAX, I was met by Justin, who offered me a chance to go onto the lot or sit at a computer to look for a car. I opted for sitting at a computer. Justin patiently worked with me to find a vehicle that appealed to me. I asked if I could drive it, and he brought it around for me to test-drive. I was impressed with the cleanliness of the vehicle. It was 5 years old, but it looked and drove like new, with less than 40,000 miles on the odometer. I asked him to hold the car until the following day. I came back, met with the business office people, and made the purchase. Since then, I have told others about my experience, and I highly recommend CARMAX to them. More