CarMax
Akron, OH
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Very responsive to questions. Smooth buying process. Love the return policy. Number one reason for five star review: easy to talk to a human at the Akron store Smooth buying process. Love the return policy. Number one reason for five star review: easy to talk to a human at the Akron store More
Non-disclosed rust on wheel-well; air conditioning needs charged and no owner's manual. Sales associate at first appointment did not indicate a required proof of funds for downpayment prior to later arrival charged and no owner's manual. Sales associate at first appointment did not indicate a required proof of funds for downpayment prior to later arrival plus vehicle was not ready to drive off lot despite meeting with the first associate earlier in the day to ensure seamless delivery of vehicle which by no means happened as we sat on site at second appointment for nearly 3 (THREE) hours. (Carvana takes literally ten minutes to buy or sell; no hassle, no delays, no xxxxxxxx.) More
Very accomodating. Allen the sales rep and Austin the manager went above and beyond to make our visit and sales experience worthwhile. Highly recommend this dealership. Allen the sales rep and Austin the manager went above and beyond to make our visit and sales experience worthwhile. Highly recommend this dealership. More
Sales person and sales manager were pleasant to work with. The Miata I purchased was as described in online search. The sales manager offered to have paint touched up with out my requesting. with. The Miata I purchased was as described in online search. The sales manager offered to have paint touched up with out my requesting. More
They were not pushy, they were helpful and allowed me to come in and text drive the vehicle I wanted and did not try to push me towards a different vehicle. come in and text drive the vehicle I wanted and did not try to push me towards a different vehicle. More

