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CarMax

Jacksonville, FL

4.7
21 Reviews

11335 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 21 reviews

May 29, 2026

Jorge and the whole team were great. The online process was outstanding and the test drive was very convenient More

by mike.vatter.mvm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
May 28, 2026

Interesting dealership in the sense that they afford you so many choices of vehicles. Each vehicle has its own unique features and history. I am very satisfied with the vehicle I purchased, and the sales te More

by CHRISROUCH149
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaydrick Robinson
May 25, 2026

Excellent experience. Enjoyed looking around lot and finding the car that fit my needs. On my second trip to dealership, I was able to narrow down my vehicle and make a de More

by Gracenote01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh
May 17, 2026

Great experience with lots of inventory to take a look at and make your decision. More

by keishl31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
May 11, 2026

Overall the experience was great. My sales Guy went above. I had someone texting me later that day, not my sales guy, that was pestering me. I was ready to abandon the sale, My s More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't remember
July 29, 2023

Can't buy a car in Florida if you're not from Florida. CarMax loses a lot of credibility with me. They should address this issue by letting the buyer know,"Loudly" that this is a major issue and not just More

by hotlittlenumbers
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Whoever answered the phone
July 03, 2023

They did NOT allow the car to be shipped from FL to NJ, so no sale. I wasn't about the fly to FL just to look at the xxxx car and do the paperwork there. AND drive it home to NJ from FL or pay for shippi More

by dmorris001
Recommend Dealer
No
Employees Worked With
Chat Representative
December 30, 2020

Do not buy from this location. They sold me a car with multiple issues, then took a month to schedule service. They have now had my car for 4 days and I still don’t know when I will get it back. They have More

by YoT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sasha, David
April 21, 2015

Easy, hassle-free buying experience Great experience - Scott was very helpful and no nonsense. No hidden fees, everything was spelled out for me, and I didn't get the impression they wer More

by JoyBoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Martin
August 05, 2014

Horrible Service Center Car prices are average. They will totally low ball you on purchasing your car. But above all the service center is just plain ole piss poor!!!! Have h More

by lisalmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hal