CarMax
Jacksonville, FL
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Interesting dealership in the sense that they afford you so many choices of vehicles. Each vehicle has its own unique features and history. I am very satisfied with the vehicle I purchased, and the sales te so many choices of vehicles. Each vehicle has its own unique features and history. I am very satisfied with the vehicle I purchased, and the sales team were all outstanding. CAR MAX made my whole car buying experience pleasant. Thank You all! More
Excellent experience. Enjoyed looking around lot and finding the car that fit my needs. On my second trip to dealership, I was able to narrow down my vehicle and make a de Enjoyed looking around lot and finding the car that fit my needs. On my second trip to dealership, I was able to narrow down my vehicle and make a deal. Very happy with my decision. More
Overall the experience was great. My sales Guy went above. I had someone texting me later that day, not my sales guy, that was pestering me. I was ready to abandon the sale, My s My sales Guy went above. I had someone texting me later that day, not my sales guy, that was pestering me. I was ready to abandon the sale, My sales Guy called me and made it right. More
Can't buy a car in Florida if you're not from Florida. CarMax loses a lot of credibility with me. They should address this issue by letting the buyer know,"Loudly" that this is a major issue and not just CarMax loses a lot of credibility with me. They should address this issue by letting the buyer know,"Loudly" that this is a major issue and not just an inconvenience. I would have bought this car. I'm still shopping but not at CarMax. More
They did NOT allow the car to be shipped from FL to NJ, so no sale. I wasn't about the fly to FL just to look at the xxxx car and do the paperwork there. AND drive it home to NJ from FL or pay for shippi so no sale. I wasn't about the fly to FL just to look at the xxxx car and do the paperwork there. AND drive it home to NJ from FL or pay for shipping. Ridiculous experience. I own another Nissan from my local Car Max (which was thankfully on the lot in NJ). More
Do not buy from this location. They sold me a car with multiple issues, then took a month to schedule service. They have now had my car for 4 days and I still don’t know when I will get it back. They have multiple issues, then took a month to schedule service. They have now had my car for 4 days and I still don’t know when I will get it back. They have not provided a rental car. More
Easy, hassle-free buying experience Great experience - Scott was very helpful and no nonsense. No hidden fees, everything was spelled out for me, and I didn't get the impression they wer Great experience - Scott was very helpful and no nonsense. No hidden fees, everything was spelled out for me, and I didn't get the impression they were "taking me for a ride" just because I'm female. Very pleasant to deal with and very accommodating - didn't push unnecessary add-ons or services. It also helps to do your research - know what you want to see before you go. This was my first experience flying solo and I am so relieved it was a positive one. :) More
Horrible Service Center Car prices are average. They will totally low ball you on purchasing your car. But above all the service center is just plain ole piss poor!!!! Have h Car prices are average. They will totally low ball you on purchasing your car. But above all the service center is just plain ole piss poor!!!! Have had to take mine in 3 times and each time it was there over a week and the repair still wasn't done correctly. Just avoid Carmax in general (I won't go back)!!! More

