CarMax
South Jordan, UT
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So easy to look and find the perfect car, Mike was very helpful and willing to work with us, made things easy to process and was patient until we found the right fit, was not pushy or rushed us! helpful and willing to work with us, made things easy to process and was patient until we found the right fit, was not pushy or rushed us! More
This was my second time purchasing a vehicle from CarMax. Both times were good. They made me a reasonable offer on my trade in. However I sold it on my own. I will go back again for my next vehicle purchase. Both times were good. They made me a reasonable offer on my trade in. However I sold it on my own. I will go back again for my next vehicle purchase. More
The dealership was a little hard to find, I'm not familiar with the area. But once I got there I was helped right away! The purchase took a few hours, even though I had completed the credit check ove familiar with the area. But once I got there I was helped right away! The purchase took a few hours, even though I had completed the credit check over the phone the day before, but was handled professionally. More
Great experience at CarMax South Jordan! The staff was friendly, helpful, and made the whole process smooth and stress-free. No pressure at all, and I felt confident in my purchase. Mike Car The staff was friendly, helpful, and made the whole process smooth and stress-free. No pressure at all, and I felt confident in my purchase. Mike Carpenter was especially great to work with—very professional and easy to talk to; he went above and beyond to help make the entire process a great experience. . Highly recommend! More
There were extremely helpful right from the get go. When we went in after getting everything completed before going to the dealership, we worked with John and he was amazing. I never felt like he was t When we went in after getting everything completed before going to the dealership, we worked with John and he was amazing. I never felt like he was trying to upsell anything, he kept to the facts and made the purchase incredibly easy and comforting. I would highly recommend using CarMax. More
It was so easy! I had every thing pre-approved and ready to go before I arrived. I took the car for a test drive and signed the papers! I had every thing pre-approved and ready to go before I arrived. I took the car for a test drive and signed the papers! More
From the first minute with my client liaison Craig, right through to the fantastic care and authentic concern for me as a new car owner of a beautiful CarMax vehicle with a repair issue on day 11 of my owner through to the fantastic care and authentic concern for me as a new car owner of a beautiful CarMax vehicle with a repair issue on day 11 of my ownership, I felt valued and cared for by the entire team. Special kudos to Hayden in the service department who handled every nuance of what can be a potentially difficult set of circumstances for a new owner of a used vehicle. He made the experience super easy and he quelled any anxiety I had about what could have been an expensive repair into a situation where I was supported and validated as a customer. In today’s customer service world, I was charged $0 for the repair. I characterize my experiences at CarMax in South Jordan as a cut above. More
I was missed informed right from the beginning and things just got worse and I was definitely told lies by you're sales people. They would not except responsibility and try to make things right and would not just got worse and I was definitely told lies by you're sales people. They would not except responsibility and try to make things right and would not talk to me about the problems and sent me away. Right now i wish you would just buy back my car. I have lost trust in CARMAX SALES. More

