CarMax
Irving, TX
Filter Reviews by Keyword
By Type
Showing 75 reviews
I really appreciated the hospitality at this Carmax location. The process was easy and straightforward. I can honestly say I left a happy customer. location. The process was easy and straightforward. I can honestly say I left a happy customer. More
I am very satisfied with CarMax at the Texas Stadium location in Irving. I have been their customer for more than 6 years now, and during these years, I have consistently had a very positive experience location in Irving. I have been their customer for more than 6 years now, and during these years, I have consistently had a very positive experience with both the sales team and the service team. A special thank you to Bob Yousuf and Ahmed from sales for their professionalism, honesty, and excellent customer service. They always made the buying process smooth and comfortable for me and my family. I am equally pleased with the service team, especially Vicky and Mason. They have always been very helpful, responsive, and supportive with after-purchase service. Their continued support even after the sale means a lot. During these 6+ years, I purchased the following vehicles for myself and my family members from this CarMax location: 1) Ford Focus 2) Infiniti QX80 3) GMC Yukon 4) Volvo XC60 5) Acura RDX 6) Hyundai Sonata Because of the consistently excellent service, I plan to continue buying from them in the future as well. I strongly recommend CarMax Irving Texas Stadium (especially sales and services members that I mentioned above) to anyone looking for a trustworthy dealership with outstanding sales and service support. More
This is the second car I have bought from the Irving Carmax! We only intended to go in and ask questions about a future vehicle purchase and spoke with Ryan and he showed us a car that was on the lot an Carmax! We only intended to go in and ask questions about a future vehicle purchase and spoke with Ryan and he showed us a car that was on the lot and fell in love and we ended up buying a new car that day!! More
My experience with the dealership was incredible. The staff was warm, helpful, courteous and engaging. Even when I needed to bring the car back for some service in my first 30 days, I was met with no The staff was warm, helpful, courteous and engaging. Even when I needed to bring the car back for some service in my first 30 days, I was met with nothing but understanding, politeness, helpfulness and solutions...No pandering, excuses or anything unaccountable. Real accountability and results. I would definitely choose my CarMax experience again and recommend it for others as well! More
I recently bought my car from this location and it was a smooth experience. Brooklyn was very easy to work with, wasn't pushy and simply explained the process. I would definitely recommend this location and smooth experience. Brooklyn was very easy to work with, wasn't pushy and simply explained the process. I would definitely recommend this location and team. Everyone is super friendly - greeted me every time I walked in. More
Outstanding service and sales experience! !! Quality of the vehicle was better than expected. Loved my sales associate, loved every bit of the process. Super easy, super smooth. !! Quality of the vehicle was better than expected. Loved my sales associate, loved every bit of the process. Super easy, super smooth. More

