CarMax Renton

This was the most hassle-free car buying experience I’ve ever had. I was really pleased with the straight forward process. I was able to purchase the car and take it to my mechanic after to check out thoro ever had. I was really pleased with the straight forward process. I was able to purchase the car and take it to my mechanic after to check out thoroughly without a concern due to the 10 day return no questions asked policy. More

I never received my registration or plates in the mail. The dealership failed to put the car into my name . Nobody has any answers for me and it has been weeks. I need the registration to park in my plac The dealership failed to put the car into my name . Nobody has any answers for me and it has been weeks. I need the registration to park in my place of residence and I don’t know how that is going to happen because Car Max can’t figure out what happened. More

A great car shopping experience! The freedom to check out available cars in the lot by ourselves and at our own pace, made the search less stressful. Wth all ar doors unlocked, one The freedom to check out available cars in the lot by ourselves and at our own pace, made the search less stressful. Wth all ar doors unlocked, one can sit in them. The extensive number of available vehicles provides a wide range of options the lot is very well organized, with cars of each manufacturer gred together. Once we found a vehicle we wanted to test drive, that was easily arranged by the sales employee who was assigned to us. Yareli is a friendly, fun person who knows the process and the paperwork. She did a great job! We appreciate the no haggle pricing policy. Our research indicates the prices are reasonable. We recommend CarMax. More

Joey and everyone else were great to work with, very friendly and helpful. Great experience. friendly and helpful. Great experience. More

I had an excellent experience working with Gabe from CarMax. From start to finish, he was incredibly helpful, patient, and professional. He took the time to answer all my questions thoroughly and made s CarMax. From start to finish, he was incredibly helpful, patient, and professional. He took the time to answer all my questions thoroughly and made sure I felt comfortable with every step of the process. Gabe also addressed all issues and concerns with my purchase quickly and efficiently, which gave me complete confidence in my decision. His dedication to making sure customers are satisfied truly stands out. Highly recommend! More

They were flexible with time, easy to work with, and made the payoff program simple. the payoff program simple. More

I traded my car, and everything went well. The offer is more competitive than other dealerships. The offer is more competitive than other dealerships. More

We traded our model 3 for an updated model Y. It was a fair deal for the Y but a poor trade for the 3. Trade in is good since you drop the price of your purchase and the taxes associated with t It was a fair deal for the Y but a poor trade for the 3. Trade in is good since you drop the price of your purchase and the taxes associated with the trade in but CarMax undervalued the Model 3 in comparison to other dealers. We traded for the convenience but not a fair trade. The purchase was to be speedy, but it took 2.5 hrs for the purchase for paperwork, even on expedited checkout. Also our request to have the a few items checked on the car prior to purchase were never done as promised eg remove the CarMax sticker on the car, wash the car or even charge it prior to pick up. I’m not sure what they all do since there was abundant staff standing around . The benefit I guess is no hassling on prices but not sure I enjoyed the process as much as a conventional car dealer. The assistant that helped us was nice and efficient, and they still get commission for sales so not sure if it helped us much other than a pass through trade for an updated model EV. I would have preferred a different venue but they had the only car available at the time. I personally don’t recommend it’s my personal opinion. More

Eric the service manager was amazing! Accommodating my schedule and my car was fixed quickly! Accommodating my schedule and my car was fixed quickly! More

Was greeted right as we walked into the dealership Noah directed us on where we could sit or get a drink while they got everything ready. Within an hour we had agreed and signed documents to purchase just directed us on where we could sit or get a drink while they got everything ready. Within an hour we had agreed and signed documents to purchase just a great experience thanks again Noah! As we finished wrapping everything up we got help form Bella she knows her job very well thank you both for just the best experience I've had with a dealership More