This was the most hassle-free car buying experience I’ve ever had. I was really pleased with the straight forward process. I was able to purchase the car and take it to my mechanic after to check out thoroughly without a concern due to the 10 day return no questions asked policy.

I never received my registration or plates in the mail. The dealership failed to put the car into my name . Nobody has any answers for me and it has been weeks. I need the registration to park in my place of residence and I don’t know how that is going to happen because Car Max can’t figure out what happened.

A great car shopping experience! The freedom to check out available cars in the lot by ourselves and at our own pace, made the search less stressful. Wth all ar doors unlocked, one can sit in them. The extensive number of available vehicles provides a wide range of options the lot is very well organized, with cars of each manufacturer gred together. Once we found a vehicle we wanted to test drive, that was easily arranged by the sales employee who was assigned to us. Yareli is a friendly, fun person who knows the process and the paperwork. She did a great job! We appreciate the no haggle pricing policy. Our research indicates the prices are reasonable. We recommend CarMax.

Joey and everyone else were great to work with, very friendly and helpful. Great experience.

I had an excellent experience working with Gabe from CarMax. From start to finish, he was incredibly helpful, patient, and professional. He took the time to answer all my questions thoroughly and made sure I felt comfortable with every step of the process. Gabe also addressed all issues and concerns with my purchase quickly and efficiently, which gave me complete confidence in my decision. His dedication to making sure customers are satisfied truly stands out. Highly recommend!

They were flexible with time, easy to work with, and made the payoff program simple.