CarMax Phoenix-Gilbert

I had the pleasure of working with TJ who was experienced and amazing. This was my first time buying a vehicle on line. Eventhough the process was long, he always text me and kept me informed of the progre and amazing. This was my first time buying a vehicle on line. Eventhough the process was long, he always text me and kept me informed of the progress. I now enjoy my new purchase and have recommended several friends to CARMAX. More

This was the easiest car purchase I ever made. Such a pleasure not to have to deal with the typical car dealer pressure and all the add-ons dealers tack onto the sale price. Carmax gave me the bes Such a pleasure not to have to deal with the typical car dealer pressure and all the add-ons dealers tack onto the sale price. Carmax gave me the best deal on my trade-in as well, 6K more than a dealer offered. The staff provided excellent service and searching for a car on the website is easy and convenient. My car was delivered in pristine condition. More

This is the second vehicle we've purchased from this location, and find it is such a pleasant experience there at the Gilbert location! location, and find it is such a pleasant experience there at the Gilbert location! More

I feel as if my previous online buying experience was better than my recent in person. better than my recent in person. More

Overall, we are pleased with CARMAX. Only issues were car was not as clean as it should be, missing floor mats, and paint scratches were more extensive than website pictures. Only issues were car was not as clean as it should be, missing floor mats, and paint scratches were more extensive than website pictures. More

Every step of this purchase was easy and pleasant due to helpfulness of website and all the staff involved helpfulness of website and all the staff involved More

The entire staff was incredibly friendly and helpful. Tori was efficient, knowledgeable, and made the car-buying experience genuinely pleasant. It was refreshing not to encounter high-pressure sales tact Tori was efficient, knowledgeable, and made the car-buying experience genuinely pleasant. It was refreshing not to encounter high-pressure sales tactics or the typical back-and-forth negotiation. One of the easiest vehicle purchases I’ve had. Thank you. More

CarMax is incredibly easy, fast, trustworthy, and friendly! I was able to buy my car within hours from start to finish! And the car is beautiful and in exceptional condition! friendly! I was able to buy my car within hours from start to finish! And the car is beautiful and in exceptional condition! More

Easiest car buying experience iv’e ever had. Absolutely no pressure sales assist. Got a trade in appraisal over the internet which was accepted. Test drove multiple cars. After picking one use Absolutely no pressure sales assist. Got a trade in appraisal over the internet which was accepted. Test drove multiple cars. After picking one used their financing. Completely happy with the purchase. Will highly recommend Carmax to anyone looking to buy a car. More

Team was great from start to finish. No pressure, no dealership fear tactics. Steve was amazing to work with and everyone else that we had to deal with to complete the purchase. Would do No pressure, no dealership fear tactics. Steve was amazing to work with and everyone else that we had to deal with to complete the purchase. Would do again without question. More