CarMax Phoenix-Gilbert

Straight forward, willingness to work with the customer and communicates effectively. Tori was fantastic to work with. and communicates effectively. Tori was fantastic to work with. More

Lisa did a great job for me and we were in and out very quickly. Thank you Lisa quickly. Thank you Lisa More

Third car purchase from CarMax. It has always been a convenient, low stress experience. Will come back for the next vehicle. It has always been a convenient, low stress experience. Will come back for the next vehicle. More

My buying experience was awesome. Quick and very friendly. No hassle and had the exact vehicle i was hunting for. Quick and very friendly. No hassle and had the exact vehicle i was hunting for. More

Stress free fast simple & straightforward online process, Folks on location very friendly & efficient. I was in a hard situation and needed a car asap, CarMax made this so easy & stress free, I am absolutel Folks on location very friendly & efficient. I was in a hard situation and needed a car asap, CarMax made this so easy & stress free, I am absolutely grateful More

I love the car. I paid for shipping from another state, the car sat on the other state's lot as well as the AZ lot for days....when I received the car it was FILTHY I paid for shipping from another state, the car sat on the other state's lot as well as the AZ lot for days....when I received the car it was FILTHY I had to detail, ozone, ClO2 bomb, detail again to get a car that didn't smell like perfume and BO and change the cabin filter twice to get rid of the smells. They also listed the car build incorrectly. I mean, if you're in the car business you should have some ability to figure out what a car does/doesn't have in terms of packages. Oh well, the buying portion was fairly simple as was the selling. I just wish they could have had accurate intel on the packages as well as done a cleaning before selling the car. More

Very nice experience. No haggling, no "let me go speak to my manager" just a nice easy and fast transaction. No haggling, no "let me go speak to my manager" just a nice easy and fast transaction. More

Clean, nice people, let you look around in your own pace, reserved test drive the next day. Came back, drove, satisfied, paper work and purchased. No hassle. Did not feel like being the meal for vouchers. I reserved test drive the next day. Came back, drove, satisfied, paper work and purchased. No hassle. Did not feel like being the meal for vouchers. I hate pushy salesmen. None of that. Besize, Lady was assigned to me, so less stress nor did not have to feel looked down by men. Overall, very pleasant shopping experience. More

The car buying process went very smoothly and I feel that we got a great car for the price. we got a great car for the price. More

Fast easy and definitely would recommend CarMax to friends and family. Thank you so much CarMax. friends and family. Thank you so much CarMax. More