CarMax Phoenix-Gilbert

I would highly recommend CarMax because everyone there from beginning to end were helpful, friendly and knowledgeable. from beginning to end were helpful, friendly and knowledgeable. More

Process of smooth communication was great and our sales person. TJ was outstanding. Everything was just the easiest process I’ve ever had. person. TJ was outstanding. Everything was just the easiest process I’ve ever had. More

I've purchased two cars from here and no disappointment. Quality vehicles are sold here and the staff were helpful while working with me during financing. Quality vehicles are sold here and the staff were helpful while working with me during financing. More

Mike was great, the trade-in appraisal was fair, love the 2022 Silverado Z71 LTZ with the Texas edition. Would highly recommend Carmax to anyone shopping for a vehicle, overall experience head and shoulders 2022 Silverado Z71 LTZ with the Texas edition. Would highly recommend Carmax to anyone shopping for a vehicle, overall experience head and shoulders above traditional dealership dirty dealing. More

All around good service but a couple concerns regarding mail in of check from credit union. mail in of check from credit union. More

The car they sold me clearly has a problem and they are gaslighting me to not wanting to fix it. It took me having to take the car to multiple mechanics for them to finally say yes there is a problem. But gaslighting me to not wanting to fix it. It took me having to take the car to multiple mechanics for them to finally say yes there is a problem. But now the car is unsafe to drive and they are not wanting to give a loaner. More

I appreciate the no pressure attitude. My sales person, Adrian, was very helpful and professional. My sales person, Adrian, was very helpful and professional. More

Surprisingly easy. My first experience with Carmax, I thought it went very well. Straightforward and honest with the pricing and timelines. I would not hesitate to use My first experience with Carmax, I thought it went very well. Straightforward and honest with the pricing and timelines. I would not hesitate to use them again. More

Service from everyone was excellent, especially the main sales manager. I would definitely go to thus dealership again! sales manager. I would definitely go to thus dealership again! More

Overall experience has been great with CarMax. I bought a 4runner. At the time of purchase I didn’t see little details that were wrong like missing bumper clip or damaged window seal (etc.). A wee I bought a 4runner. At the time of purchase I didn’t see little details that were wrong like missing bumper clip or damaged window seal (etc.). A week after the purchase I noticed it and contacted CarMax and they took care of it at no cost. Great job CarMax on standing behind your brand! Bella at the Gilbert AZ. Location has been very helpful! More