CarMax Oak Lawn
Oak Lawn, IL
Filter Reviews By Type
Showing 10 reviews
I love my car! I loved the fact that I could order online as well as home delivery! I could take my time and look! I loved the fact that I could order online as well as home delivery! I could take my time and look! More
Love the car…. .the salesman was not what I expect for spending 22k. I was there three hours and ended up waiting alone for 1 1/2 hours. Not confident with salesman .the salesman was not what I expect for spending 22k. I was there three hours and ended up waiting alone for 1 1/2 hours. Not confident with salesman. Will not be going back! More
This was my first time using Carmax and I had a really great experience. The staff were all friendly, there was no pressure or hassling or negotiating, and they made all the paperwork nice and easy. I als great experience. The staff were all friendly, there was no pressure or hassling or negotiating, and they made all the paperwork nice and easy. I also really appreciated that it's a one-stop-shop too, being able to drive away that same afternoon with registration and license plates and everything. More
I recently purchased a vehicle and my sales person Mo, did an amazing job. He showed me all features of the vehicle, answered my questions and was easy to work with. did an amazing job. He showed me all features of the vehicle, answered my questions and was easy to work with. More
This was my second purchase from Carmax. Great service, especially from Matt in Oak Lawn and Gayne in Schaumberg. Both tried their best to answer all of my questions and find the vehicle th Great service, especially from Matt in Oak Lawn and Gayne in Schaumberg. Both tried their best to answer all of my questions and find the vehicle that I was looking for and both followed up with me to make sure I was happy with their service. I also love the ease of getting a vehicle moved from another location to the one closest to me. More
This dealership. Was on point with everything Great service took care of us fast , no hassle Was on point with everything Great service took care of us fast , no hassle More
I brought my elderly mother with as a co-signer since she was on my pre-approval. At the end of the transaction, john in oak lawn said she didn't have to sign! A few days later I get a call from Sean, a mana was on my pre-approval. At the end of the transaction, john in oak lawn said she didn't have to sign! A few days later I get a call from Sean, a manager in oak lawn saying I and my mom need to come back to sign different documents with mom on the papers! In total, for one transaction for one vehicle, we sat in this dealership for approximately 8 hours, absolutely ridiculous. We bought the car on a Friday, had to return it on a Saturday, repurchased the same Saturday. I will never shop there again and will tell everyone I know not to shop there. More

