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CarMax Madison

Madison, WI

4.6
35 Reviews

6601 Odana Rd

Madison, WI

53719

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Showing 35 reviews

December 15, 2025

This was our first time using CarMax, and when we're in the market for a car again, we will definitely think about using it! I loved that no one was the sleazy salesperson (you know what I mean). We worked More

by Lili_F
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis LeBeau
December 12, 2025

I was very satisfied when I took the car back for service work under warranty. More

by hemenway60
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
The technician and Russ darrow
December 06, 2025

your nonnegotiable price was $1500 more than the original MSRP for a 3 year old standard car that you damaged i transit More

by baisons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
several
November 11, 2025

Sold me a xxxxty car that keeps giving problems and i had to take it back multiple times in less than two weeks More

by Patrice.waugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Honor kramer
November 07, 2025

Very easy to work with and in particular, follow up from service department regarding was appreciated More

by Jlars49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mark, Honor, Vic from service
November 03, 2025

Sam was FANTASTIC to work with. We were there for a couple of hours to buy the new vehicle and trade-in the old one, but it was so smooth and nice to complete it all at once. Highly More

by tracyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
October 31, 2025

Was a great experience thought he dealership. Process was very smooth and moved fast. There were a few issues with the vehicle that carmax took care of and did a great job at keeping me in the lo More

by zac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vick (service center)
October 27, 2025

Kind and helpful people. Honor was a pleasure to work with and very fun. Management here is knowledgeable and reassuring, helping me know that buying from them will assure me More

by domingo1997wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Honor
October 05, 2025

We walked in and were immediately greeted with smiles. Sam was helping us and his energy was amazing! Super nice and fun. He was amazing with our 4 month old baby! He answered all of our questions and was More

by Bethbignell94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Milner
September 29, 2025

The staff was friendly and efficient. I felt like I got a great deal. Highly recommended! More

by David
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t remember