CarMax Lynnwood

Was very nice, staff was extremely friendly and helpful throught the whole process. The truck look even better in person then online. throught the whole process. The truck look even better in person then online. More

They were very professional and answered all the questions that I had. They were friendly and timely. questions that I had. They were friendly and timely. More

Jamey was super helpful and kept me updated about my car. . the whole process overall was easy and smooth . the whole process overall was easy and smooth More

Kyler was fantastic and so helpful! The process was very easy and efficient. Would recommend. The process was very easy and efficient. Would recommend. More

I felt totally comfortable with every person I met at CarMax. Everyone was polite and very helpful in choosing my car, and even put on my new plates when I received them. CarMax. Everyone was polite and very helpful in choosing my car, and even put on my new plates when I received them. More

They are very nice people but it seems that most things just don’t happen unless I push people. For instance I got a call last week telling me that my license plates were there. One person said they would just don’t happen unless I push people. For instance I got a call last week telling me that my license plates were there. One person said they would mail them USPS, he verbally gave me a tracking number. Another person told me they would be sent FedEx. The tracking number doesn’t work. They told me they would email the FedEx tracking number. The plates were supposed to be here by yesterday. I have no plates, no tracking number was sent. So I am sitting here wondering if the plates are lost and the business office is closed. This is typical of the entire deal. More

Everyone was great to work with. I love the app that allows for filters to get exactly what vehicle and features that you want. No price negotiations is fantastic. I love the app that allows for filters to get exactly what vehicle and features that you want. No price negotiations is fantastic. More

Dealing with the billing was a treat. They were fast and knowledgeable. Dealing with sales was a poor experience. All 4 hubcaps fell off during the test drive and I’m still waiting for th They were fast and knowledgeable. Dealing with sales was a poor experience. All 4 hubcaps fell off during the test drive and I’m still waiting for them to replace them. More

I've enjoyed buying cars with CarMax - they are generally in good shape, it's hassle free, and they offer good trade in. However, the one I just purchased was poorly conditioned compared to my prior purchase in good shape, it's hassle free, and they offer good trade in. However, the one I just purchased was poorly conditioned compared to my prior purchases: the seats, glass, interior trim, and areas of the exterior were pretty dirty, the tires were right on the edge of their threshold for replacement, and there was some unrepresented damage that they didn't previously show me that I noticed in the following days. As CarMax commands a premium over other used car dealers, I do have high standards for their preparation, and this vehicle did not meet them. The car is in mechanically good condition, although one of the serpentine belt tensioners is leaking and will likely need replacement. That said, CarMax did replace spark plugs, oil, radiator, and coolant in sales prep. I hope CarMax covers that under their 30 day warranty. As with all used cars, I recommend triple checking everything before purchasing. I love my new car though! More

Since I shopped with CarMax in the past, I was sure that I would be able to find a well cared-for car for a reasonable price. The staff go well above the level of what people expect a car dealership to be. I would be able to find a well cared-for car for a reasonable price. The staff go well above the level of what people expect a car dealership to be. Let alone used cars. They are not pushy and didn't rush my experience. They gave me information throughout the whole process that aided in my decision making process. In test driving the car, I found even more features I loved about the car and went home happy. More