CarMax Houston Katy Freeway

Carmax was great and so was our sales guy Louis! He explained everything and he went step by step with each part of the process. He answered all our questions and went above and beyond what we asked He explained everything and he went step by step with each part of the process. He answered all our questions and went above and beyond what we asked. Great job! More

Kamran was so helpful, honest, and overall amazing. He made sure I was comfortable with all of my decisions and explained each step of the process thoroughly. The process was swift and effortless. He made sure I was comfortable with all of my decisions and explained each step of the process thoroughly. The process was swift and effortless. More

I ordered my car from Louisiana. My salesperson was actually Eddy from the CarMax off 45. The reason for 4 starts and not 5 is all the paperwork they sent home with me was copied o My salesperson was actually Eddy from the CarMax off 45. The reason for 4 starts and not 5 is all the paperwork they sent home with me was copied on a printer that needed the timer changed and I can’t read it. I called more than a week ago, was told they would send me replacements via fedex and I am still waiting. More

My salesperson was patient, very helpful, knowledgeable and kind...it's because of his customer service skills that I would return to this dealership. Thank you Chigbu Chuks! and kind...it's because of his customer service skills that I would return to this dealership. Thank you Chigbu Chuks! More

It was almost too easy to buy a car! Sando was SO lovely to work with and we were guided through the process step-by-step! I would come back to CarMax in a heartbeat! Sando was SO lovely to work with and we were guided through the process step-by-step! I would come back to CarMax in a heartbeat! More

Happy with the service and transparency of your members. The car was received as expected. Overall I am satisfied. The car was received as expected. Overall I am satisfied. More

This was the easiest car buying experience I’ve ever had. Kerry and the entire team were great! 10/10 would buy here again. Kerry and the entire team were great! 10/10 would buy here again. More

My experience was amazing at Carmax, it was fast and easy. I recommend 10/10 if you’re in need of a reliable vehicle. easy. I recommend 10/10 if you’re in need of a reliable vehicle. More

Thankyou so much for helping find a great vehicle! ! Love it and thankyou for being honest with me. ! Love it and thankyou for being honest with me. More

We had prompt service when we came to the dealer. Everyone was very friendly. We had a new salesman, but he was great. So, it took a bit longer than we expected, but all in all it was a very good exp Everyone was very friendly. We had a new salesman, but he was great. So, it took a bit longer than we expected, but all in all it was a very good experience. More