Nice car suggest by dealership. Fast service love it. Huge showroom help to a lot to find me gd condition car

I like it there’s no hassle no begging no empty promises just straight up truth that’s y I like CarMax

Love this dealership. Everyone was super helpful, made sure I maximized my down payment, and when I didn’t like the car I bought and brought it back to get another? Nothing but cheerful assistance and patience

Purchased a used car noticed w/in 4 days it needed a repair done. Service Desk never picked up my calls or returned my voicemails. Had to walk in to schedule an appt, was told next available for a repair was in 4 weeks (still have 2 more weeks) for a car purchased a few days previous. Expected better service for a car that was still in the 10-day purchase window.

Finally found a Jeep my husband loves completely. The approval was immediate. The gentleman that sold us the Jeep was polite and kind with us.. This is a very happy ending 😁

Zero stars if I could. We came in with a pre-approved bank loan for a used vehicle, and had a trade in. The loan we were pre-approved for was like walking in with cash. The trade-in regardless of the condition of the vehicle was already consolidated and financed with our bank, Navy Federal, and we were ready to make a purchase on our chosen car. Azim was the one helping us, and despite us having a check that was enough for the vehicle they pulled every card they could. They had us going between Carmax and the Bank, had talked to our bank and agreed to continue with the transaction, and after sitting there for 3 hours we were told by their financing office that we were actually not approved for the amount listed on the check but for less because of an imaginary "negative equity" that was already allocated for! They tried to confuse us to try and force us to finance with them and double dip, refused our check, and tried to coerce us to try to apply and finance with them directly because they get more money from you that way! Lost customer - we will never shop with you. We will never recommend you. And if they ever ask you to take a picture of a check don't do it. I really hoped for better considering Carmax's glowing reviews and recommendations!