CarMax Gulf Freeway

The sales representatives were ever so nice! I shopped then went back a week later and they remembered me. A few even called me by name and included a “Welcome back!” It was nice. I shopped then went back a week later and they remembered me. A few even called me by name and included a “Welcome back!” It was nice. More

Thank you Thaddeus for your patience & superior customer service & assisting me with my new purchases! service & assisting me with my new purchases! More

Abi was absolutely amazing! ! She made the experience very easy and stress-free. I will and have recommended Car Max to my staff and friends and told them to ask for her. I will ! She made the experience very easy and stress-free. I will and have recommended Car Max to my staff and friends and told them to ask for her. I will definitely buy my next car from y'all! More

My experience was pleasant, Sean's explanations were very understanding and very helpful, I enjoyed dealing with CarMax, thank you, and, Sean Thomas, keep up the professionalism, Thank you. understanding and very helpful, I enjoyed dealing with CarMax, thank you, and, Sean Thomas, keep up the professionalism, Thank you. More

Very easy to work with. Jake was very efficient and even paid for me to have the car detailed Jake was very efficient and even paid for me to have the car detailed More

I had major mechanical issues with 3 purchases and thought that it just wasn’t meant to be. Chris and Sean worked hard to find a car that was reliable and fit my needs. thought that it just wasn’t meant to be. Chris and Sean worked hard to find a car that was reliable and fit my needs. More

Totally disorganized. No customer service or reliable appointment setting. Wanted to charge me for a second key. Poor management No customer service or reliable appointment setting. Wanted to charge me for a second key. Poor management More

The dealership was great but the best part of the experience was having Shakil help me find exactly what I was looking for! experience was having Shakil help me find exactly what I was looking for! More

They overinflated the tires by over 50% and one of them has a slow leak. has a slow leak. More

Great salesperson. Competent and friendly. Easy to purchase the vehicle and drive away. This is the third vehicle we have bought here. A good experience. Competent and friendly. Easy to purchase the vehicle and drive away. This is the third vehicle we have bought here. A good experience. More