CarMax El Paso West

We found our car in San Antonio Texas when we decided that’s what we wanted. Car Max shipped it from there to El Paso we checked it out and yeppp! That was it from there. Thank you Car Max for the wonder that’s what we wanted. Car Max shipped it from there to El Paso we checked it out and yeppp! That was it from there. Thank you Car Max for the wonderful service. More

I can’t say enough good things about this dealership. Everything was handled quickly, efficiently, and with professionalism. I ended up getting more for my trade-In than originally quoted, and my finan Everything was handled quickly, efficiently, and with professionalism. I ended up getting more for my trade-In than originally quoted, and my financing process was very easy and straightforward. Most importantly, I absolutely LOVE my new Outback! CarMax El Paso West will be my go-to for any future purchases. More

As always, their customer service and employees surpassed expectations. This was my second time getting a vehicle from them and will be back this year to get one for my daughter. I have recommended CarMax We expectations. This was my second time getting a vehicle from them and will be back this year to get one for my daughter. I have recommended CarMax West to everyone I know is looking to get a vehicle. More

The service was amazing, the car that I brought was a Ford escape and after a couple days I was not happy with the car. I returned to the dealership and found another car which was the same brand and m Ford escape and after a couple days I was not happy with the car. I returned to the dealership and found another car which was the same brand and model, so another happy customer. Each person that helped was very professional. More

This was my 4th vehicle I purchased from CarMax n this one was the smoothest purchase. Ezekiel was extremely helpful when I walked in to look at the 2 vehicles I was thinking about n then went out of his one was the smoothest purchase. Ezekiel was extremely helpful when I walked in to look at the 2 vehicles I was thinking about n then went out of his way to make the purchase the next day seemless. Thank you so much Ezekiel, for being so thoughtful n helping me with my purchase. More

This dealership was the best for me . Everyone was very nice to me. Felt like if i was at home. Everyone had a smile and were ready to help and answered all my questions. Very clean place Everyone was very nice to me. Felt like if i was at home. Everyone had a smile and were ready to help and answered all my questions. Very clean place More

Bought my car less than a month ago out of that time it’s been at the shop 3 weeks. I’ve taken it twice already for repairs. 👎 been at the shop 3 weeks. I’ve taken it twice already for repairs. 👎 More

The salesman created a work order for some cosmetic touch up work. CarMax did not complete the work and did not communicate to me why the work was not done. up work. CarMax did not complete the work and did not communicate to me why the work was not done. More

Everyone that I had an interaction with was 100% professional. Honestly, I've never had a better experience while buying a vehicle. The vehicle that I purchased had a couple of minor issues that n professional. Honestly, I've never had a better experience while buying a vehicle. The vehicle that I purchased had a couple of minor issues that needed to be addressed. The folks at CarMax took care of everything. They even ordered a lug nut key for me that was missing from the Honda. I'm admittedly a picky buyer, and the crew at CarMax West El Paso went above and beyond. Completely a pleasant experience. More

Had the Honda Ridgeline transferred from from another location to my location. It took almost three weeks to get in. That was really the not so nice part. Once it got to my city everything changed. The d location to my location. It took almost three weeks to get in. That was really the not so nice part. Once it got to my city everything changed. The dealership was great and the people were very professional. More