CarMax College Station
Midland, TX
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I had a vehicle shipped from CA that I wanted. The entire experience was great. Once it arrived, they contacted me and Leo finished the paperwork and transaction.Leo was very pleasant and everythi The entire experience was great. Once it arrived, they contacted me and Leo finished the paperwork and transaction.Leo was very pleasant and everything handled very smoothly. Thanks! More
They worked hard to make sure that I was satisfied with everything before leaving the lot. They made sure that I knew that they knew my situation and that I was not leaving without a vehicle. everything before leaving the lot. They made sure that I knew that they knew my situation and that I was not leaving without a vehicle. More
Everything went well but the chairs on wheels WITHOUT arms on a tile floor are a liability to you. I am 71 yrs old and I hit the floor when the chair rolled and 2 men had to lift me up. I definitely woul arms on a tile floor are a liability to you. I am 71 yrs old and I hit the floor when the chair rolled and 2 men had to lift me up. I definitely would change the furnishings. Your staff sat in arm chairs but not the customer More
We understood coming in they didn’t negotiate so we did our research to confirm the price value and extended warranty.value. Everyone was very courteous and v responsive. We were able to test drive a our research to confirm the price value and extended warranty.value. Everyone was very courteous and v responsive. We were able to test drive a few vehicles that met our requirements and price range.. we also got a fair value for our trade-in. This is the second time in the last 15 years we purchased from Carmax and have been very pleased both times! More
Friendly staff and really took their time to explain everything to you. And responded quickly when the vehicle had a infotainment glitch a week after purchase. everything to you. And responded quickly when the vehicle had a infotainment glitch a week after purchase. More
Staff was friendly but the service was very slow. The truck was as advertised except they forgot to add in the listing that the truck had been owned by a smoker. Attempts were made to mitigate the The truck was as advertised except they forgot to add in the listing that the truck had been owned by a smoker. Attempts were made to mitigate the smoke smell but it made no difference. After getting home I discovered that they did not take the time to clean the smoke haze from the interior windows. The tires were 6 years old with plenty of tread and the dealership willingly replaced them with new tires. More

