CarMart USA
Villa Park, IL
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55 Reviews of CarMart USA
They give you the run around to get a tag. I bought a car from them and caused them to lose customers, because Everytime for a year they made excuses why they didn't have the tag. I complained I bought a car from them and caused them to lose customers, because Everytime for a year they made excuses why they didn't have the tag. I complained to the state. It wasn't until I paid the car off that they got a tag for the car. Don't buy from them More
Their cars are mostly cars that come from floods. If you want a good car at a reasonable rate never shop here at carmart we learned the hard way we highly recommend you to stay away from this company they w want a good car at a reasonable rate never shop here at carmart we learned the hard way we highly recommend you to stay away from this company they will in no way help your credit at all but they will hurt your credit i would not of gave them a 1 but 0 was not offered. Wanna junk vehicle at a stupid high cost and wanna have your credit sabotaged then by all means shop there More
I was interested in a Nissan Rouge on the MLK lot in Fayetteville. I filled out the paperwork online and got an approval code. I stopped by the next day after work with my trade in and started the sale Fayetteville. I filled out the paperwork online and got an approval code. I stopped by the next day after work with my trade in and started the sales conversation. They offered me 1500 for my trade in, I said, no thanks, I’ll sell it myself. The sales manager then said they could not approve me at this time due to an active bankruptcy which was disclosed during the online approval process? I consider this whole interaction with CarMart a total waist of time and very unprofessional. 1. Why approve someone online and then tell them they are unable to help them? 2. Why evaluate a trade in and then give a value if you were not able to finance a vehicle in the first place? For whatever reason they changed their mind or deemed me dishonest? Or did not like me saying I would sell my car myself. Whatever the reason I will not enter another CarMart lot based on this encounter. I was told to come back when my bankruptcy is clear, lol. That’s why people use CarMart, their credit isn’t up to par; so when it is up to par, why in the world would I go to CarMart and pay 15% interest? I found this whole experience, while not totally unexpected, to be very unprofessional. CarMart needs to train their sales staff or in this instance, the manager , better. Train them to be professional and consistent. More
Stay away from the Rogers ar location...absolutely xxxxty service after the sale... intentionally went around the root problem until warranty ran out...what sorry xxx representative of a business would do th service after the sale... intentionally went around the root problem until warranty ran out...what sorry xxx representative of a business would do this...Rod Liston...you the man...can't properly diagnose a mechanical problem and surely can't admit failure...blame the customer whose only fault was doing business with carmart and expecting Rod Liston to fulfill the company's expectations...what a disgrace... More
I dont under stand how these people are in business both glasgow an bowlinggreen office are straight criminals take audio an video footage if you choose to do business with these people horrible people all glasgow an bowlinggreen office are straight criminals take audio an video footage if you choose to do business with these people horrible people all around More
My husband and I have bought 2 vehicles from Car Mart in Farmington, MO in the last 4 months. They both have been in the shop more than our driveway. Now the 2nd vehicle is at the shop for the 4th time. App Farmington, MO in the last 4 months. They both have been in the shop more than our driveway. Now the 2nd vehicle is at the shop for the 4th time. Apparently it now needs a motor. They are refusing to pay for it cause we are over on the warranty by 232 miles. Which we was told to put at least 200 miles on it to get it messed up. I have made calls to the corporate headquarters and the BBB to file complaints. I know it's a used car lot but to tell me to do something and then I do only to be lied to about not following through with your word. It not ok with me!! More
Bought 3 car at tullahoma tn carmart all had major issues within a year latest has been to the shop 3 times in the past 5 months still owe 7,000 on it and refuse to fix. They sell bad cars beware. within a year latest has been to the shop 3 times in the past 5 months still owe 7,000 on it and refuse to fix. They sell bad cars beware. More
HORRIBLE Debbie Smith is the RUDEST woman i have ever met. They sold me a car they BRAGGED about having good A/C and 3 days later it went out & she told me t Debbie Smith is the RUDEST woman i have ever met. They sold me a car they BRAGGED about having good A/C and 3 days later it went out & she told me to suck it up because it’s passed 3 days even though they promised it worked! i’m 27 weeks pregnant in a vehicle with no A/C in 98° weather. I called customer service line and i’ve been waiting on a call back since i started calling July 11th NOW ITS AUGUST 8th & NO ONE HAS CONTACTED ME. Horrible. horrible. horrible. More
Nice in the beginning and then unprofessional They knew that the wheel sensors were bad ( my husbandtold them when we were test drivi g it) assured us the situation would be taken care of. Took it They knew that the wheel sensors were bad ( my husbandtold them when we were test drivi g it) assured us the situation would be taken care of. Took it to their mechanic said they fixed it did not then after me calling and calling said they would have it looked at again but would charge me!!! No no no took it to my own mechanic and got it fixes right then they called me and tried to make me pay $75 for taking it to their mechanic when i didnt. Crooks in st Joseph mo Buyer Beware!!!! More