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CarDome

Detroit, MI

4.9
262 Reviews
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24600 Grand River Ave

Detroit, MI

48219

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Showing 262 reviews

July 15, 2026

Went shopping for a Wagoneer! Found one I loved at their dealership on CARFAX. The owner actually greeted me and was very kind which is why I gave the 2 stars. I was buying a vehi More

by TB
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
I believe his name was Jeff. Sits by the front big window
Jul 15, 2026 -

CarDome responded

Thank you for your feedback. We're glad you found our owner welcoming and appreciate you recognizing that. We do, however, want to clarify the situation. The vehicle's out-the-door price was approximately $43,000, and your offer was $30,000—a difference of about $13,000. While we respect every customer's right to make an offer, no reputable dealership can reduce the price of a quality used vehicle by that amount and remain in business. We never intended to turn you away because you were paying cash or make assumptions about your ability to purchase. The only reason we could not move forward was because your offer was well below the vehicle's market value and our cost structure. We negotiate fairly when there is reasonable room to do so, but we also have to price our vehicles responsibly. We genuinely wish you the best in your search and hope you find the right Wagoneer that fits your budget.

Jul 15, 2026 -

TB responded

I already have. It was the demeanor of the employee and the “good luck finding one” that was rude. And the “Twins Auto is worst than us but if u want to go there…” Didn’t even bother to take my information or negotiate at all. Definitely would have spent more than the 30k. But the customer service was awful. He didn’t negotiate. He removed the $500 for the tracking system and said that was the best he could do. Oh and the price reduction of me transferring my plate vs a new plate. So I wasn’t looking for a $13,000 off deal. But he sure didn’t say “we can’t do 30k but let me see what we can do” definitely would have worked out a deal. It was 43k or nothing. Which is why I left. But have a great day!

Jul 15, 2026 -

CarDome responded

Thank you for the additional context. We stand by our pricing and by our team's professionalism — our staff treats every customer with respect, and we're confident in how this interaction was handled on our end. We understand you were hoping for a deal closer to your offer, but a $13,000 gap wasn't something we could close while pricing the vehicle fairly. We wish you the best in finding the right Wagoneer.

June 16, 2026

Great team that helped me get behind the wheel of my new to me Wagoneer. More

by beck0509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yousif Obada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Obada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Zeineddine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
May 08, 2026

Amazing dealership with helpful staff especially Gus. One night He stayed up late getting everything ready just to make sure I could get my car, even past normal business hours. My car has been running p More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Obada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus
April 14, 2026

The entire team here is excellent. From Drew the manager to Zack the salesman, I had an awesome experience. More

by connob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Obada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Zeineddine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
February 17, 2026

Absolutely DO NOT BUY from here. They ignored me from day one, electrical problems, suspension problems and a paint job that was awful with color matching from hood to car sometimes More

by Iseeinu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yousif Obada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Obada
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2026

The only place I’ll shop for a used car. The best experience I’ve had over every other dealer. I purchased my Chevy Trax from them 6 years ago and never had a single issue. Due to a couple a More

by anthonyblack88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Obada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus
November 22, 2025

Excellent service. Gus helped me a lot and made it easy for me to complete my purchase even while living in another state. He was always attentive, answered all my ques More

by alex.0acostah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yousif Obada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Obada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
September 30, 2025

Did not get title yet title is supposed to go to my credit union vibe said there was a GMC Warranty there is not no.floor mats in vehicle did not give me Lock to get tires off did not fix brakes no reg More

by bell9563
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake ,
August 02, 2025

Drew, was the most helpful person. GREAT DEALER AND VERY KIND AND NICE recommended for everyone More

by rsoe91005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Obada
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Very professional, very clean place and friendly to work with and the prices are right. A great experience upkeeping their words. I have already recommend others to go to their location More

by MichaelJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Obada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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