Car Pros Kia Renton

Issue fixed! Update: The General Manager got back to me after my review was posted. He set the deal right and gave me the oil changes that were promised! ------- Update: The General Manager got back to me after my review was posted. He set the deal right and gave me the oil changes that were promised! ----------old review------ Purchasing a slightly used Niro (1100 miles), negotiating via email, was offered free oil changes for life, continuing the negotiations I asked for $500 more for my trade. At the end of the deal I ask about the oil changes and after going off and discussing it they came back with the lame excuse that the $500 was instead of oil changes More

Voluntary recall work Received a letter regarding a necessary fix. We were able to get the car in within the week, work done in a timely manner. All good :). Received a letter regarding a necessary fix. We were able to get the car in within the week, work done in a timely manner. All good :). More

Great customer service They were very responsive and friendly, they kept me up to date on what was going on with my car throughout the day and it was completed on time with They were very responsive and friendly, they kept me up to date on what was going on with my car throughout the day and it was completed on time with no hassle. More

Excellent Customer Service My appointment took under the time it was estimated. I was especially impressed with Danielle - she was helpful, friendly, thorough and answered all m My appointment took under the time it was estimated. I was especially impressed with Danielle - she was helpful, friendly, thorough and answered all my questions more than satisfactorily. She is a definite asset to the Kia service dept. I was able to get some work done in the waiting area, it was comfortable and had a nice offering of coffee/tea & snacks. More

Kia sorento Great service, prompt, friendly Love this place. The lobby is great and wifii is available Great overall. Danielle is a great service advisor and s Great service, prompt, friendly Love this place. The lobby is great and wifii is available Great overall. Danielle is a great service advisor and she goes out of her way to help and keep the service expedite. More

GREAT SERVICE!!! Everyone at Renton Kia were very helpful. I will tell every one I know about my experience. Thanks!!! William was very professional and everyone the Everyone at Renton Kia were very helpful. I will tell every one I know about my experience. Thanks!!! William was very professional and everyone there More

Good service People are nice. Good service, but the car was still a little dirty even thought I bought a 2017 new car. Outside look bright, but inside there are so People are nice. Good service, but the car was still a little dirty even thought I bought a 2017 new car. Outside look bright, but inside there are some white dirt, and the bottom of windows were some kind of moss, was green. I understand becouse seattle's weather, but I feel not good because It was a new car. More

Door Latches My door latches were fixed an my vehicle was inspected for any other problems. I was able to leave the dealership knowing that my car was safe and in My door latches were fixed an my vehicle was inspected for any other problems. I was able to leave the dealership knowing that my car was safe and in good condition More

Out of town trip Ed in service saved our weekend out of town. He was alone on a Saturday and very busy, got us hooked up with a rental car and got us on the road home Ed in service saved our weekend out of town. He was alone on a Saturday and very busy, got us hooked up with a rental car and got us on the road home monday morning. Thank you!! More

30000 mi maintenance I was impressed by the work done for the total costs and the fact that I was informed about additional work and it was done and the car was still fini I was impressed by the work done for the total costs and the fact that I was informed about additional work and it was done and the car was still finished and ready for pick up when expected. I wish someone at the dealership service dept was proficient about the UVO system so that my UVO service history was in my records as well as the dealership. However the dealership has a good system of scheduling and reminder notices for making appointments without using UVO More