Car Pros Kia Renton

Good Experience I had to go in regarding a recall notice. Everything was fine, but I still needed to have the check done. They were so friendly and already had a loan I had to go in regarding a recall notice. Everything was fine, but I still needed to have the check done. They were so friendly and already had a loaner for me if there was a problem. Lucky for me there was no problem and they were done sooner then I thought they would. Never have been disappointed when dealing with anything or any one at Renton Kia. Keep up the great work and customer service! More

oil change Oil change, done correctly and in time specified. Car cleaner than when I brought it in, and I had vacuumed just a short time before. Oil change, done correctly and in time specified. Car cleaner than when I brought it in, and I had vacuumed just a short time before. More

Great ! In an era when companies see online support as a way to shield themselves from costly interactions with their customers, it’s time to consider an enti In an era when companies see online support as a way to shield themselves from costly interactions with their customers, it’s time to consider an entirely different approach: building human-centric customer service through great people and clever technology. Im So glad your team members get to know your customers. Humanize with them.. It’s worth it.! God bless Kia :) forever. More

Experience with purchasing a vehicle from Renton Kia. Rob, the salesman, was friendly, helpful, and professional. I had a little issue with the initial offer sheet communication. It was irritatingly obvio Rob, the salesman, was friendly, helpful, and professional. I had a little issue with the initial offer sheet communication. It was irritatingly obvious he was following a scripted response, because of what was spoken about between us before he went to his manager was mostly ignored. I told him so at the time. Overall, the experience was good though. More

Excellent Service Department Quick, friendly. Everyone is professional. Paperwork was ready when I picked up. Vehicle was completed sooner than promised. Would recommend this serv Quick, friendly. Everyone is professional. Paperwork was ready when I picked up. Vehicle was completed sooner than promised. Would recommend this service department to everyone. More

Provided me witha free rental and had all of the work done Thank you for the great service. I appreciate you getting all of the work done in one day. It was nice to have a free loaner to use while you repair Thank you for the great service. I appreciate you getting all of the work done in one day. It was nice to have a free loaner to use while you repaired my car. More

Excellent service with a determination to work with our sutu I have heard all the commercials and found that they are accurate. Ron Fitten was an excellent sales representative and despite staying late worked ha I have heard all the commercials and found that they are accurate. Ron Fitten was an excellent sales representative and despite staying late worked hard to work with us and find a deal we could agree on. He delivers on his promise to get a second key the next day and even filled up both tanks! He was also very considerate of our family More

Very satisfied! Danielle was awesome on keeping me updated on my vehicle. My car was done by the promised time, if not sooner. I'm very happy with the service I was p Danielle was awesome on keeping me updated on my vehicle. My car was done by the promised time, if not sooner. I'm very happy with the service I was provided. More

Quick and effecient Took my car in for first time servicing. All the staff were courteous and professional. I didn't have to wait long for the technician to complete se Took my car in for first time servicing. All the staff were courteous and professional. I didn't have to wait long for the technician to complete servicing the car. Making an appointment was easy. More

Upgrade service I received a call to set up an appointment at a time convenient for me. As my appointment got closer, I received short and simple reminders via email I received a call to set up an appointment at a time convenient for me. As my appointment got closer, I received short and simple reminders via email and text (just as I requested). At the service center, my family and I were greeted with respect and treated like valuable customers. The fact is that I arrived earlier, still the reception accommodated me and in less than an hour I received a text: Sir, your vehicle service is complete; please ask for Jim to pick up your keys at your earliest convenience..." At this time, I strolled from Walmart (About 1 min away across from the service center); got my keys and back on the road. The service center is clean, spacious and accommodating to adults and families with kids. There is a refreshment area, couches to lounge and a kids zone. In my experience, Car Pros KIA Renton is an upgrade in service and reliability. My only regret is that my KIA Optima Eco Plugin was not charged on the fast charger that was available to optimize the cars efficiency. Instead the level one charger was used and gave me only 5 miles in about 1 hour. More