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Car Pros KIA Tacoma

Tacoma, WA

4.7
607 Reviews
Call Dealership (253) 671-2400
View Awards

7230 S Tacoma Way

Tacoma, WA

98409

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607 Reviews of Car Pros KIA Tacoma

May 17, 2022

Always great customer service here! Been with them 9 years and they are amazing. Even when I was 40 minutes late to my oil change appointment, they still took my car and did it. Alexus More

by Tiauna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexus
Report | Print
May 07, 2022

Great customer service. Very inviting, helpful and understanding people. Took care of us and the car with ease. More

by chifortson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Halter
Report | Print
May 06, 2022

Awesome, polite, informative, prosessional, excellent experience. My service was going to take 3 hours so I was offered a Lift ride to a local restuarant so I could of breakfast while I waited for my ca More

by joannmcphee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Halter
Report | Print
May 16, 2022 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia of Tacoma! We're delighted to hear our team provided you with a top notch customer experience during your visit! It is awesome to hear you were offered a Lyft considering the wait time for your vehicle. Thank you for choosing Car Pros, we look forward to seeing you again soon!

May 05, 2022

I have been very happy with the professional service from Car Pro Tacoma. My service advisor, Angel Veras, has been a trusted representative for me since I started my relationship with Car Pros Kia five year More

by leonc69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hampton
Report | Print
May 16, 2022 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia of Tacoma! It is wonderful to hear Angel has gained your trust as your service advisor! Thank you for continuing to choose Car Pros, we're here for you whenever you need!

May 04, 2022

Had a oil change and a car wash today . WORST CAR WASH ever. Still has pollen all over it More

by justiene1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
May 16, 2022 -

Car Pros KIA Tacoma responded

Hello, we're very disappointed to read about your recent experience with us at Car Pros Kia of Tacoma. We're so sorry your vehicle was still dirty after your car wash. We strive to provide our customers with the best experience while visiting! Could you please reach out to our Service Manager John regarding this issue? He hopes to connect soon so we can make sure your next visit is a more positive experience! John | jsamples@carpros.com

May 03, 2022

Good experience working with the dealership. Not a lot of pressure to buy, but good info on the available vehicles. I would definitely work with them again! More

by Joe W
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hampton
Report | Print
May 16, 2022 -

Car Pros KIA Tacoma responded

Hello Joe, thank you for sharing your recent four star review with us at Car Pros Kia of Tacoma. We're so glad to hear we were able to provide you with an overall enjoyable car buying experience. Thank you so much for choosing Car Pros, we're here for you whenever you need!

May 03, 2022

Saleem Willis was very helpfull and great to work with. , No pressure and very thorough !! More

by dstentps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saleem Willis
Report | Print
May 16, 2022 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia of Tacoma! We're so glad to hear Saleem was helpful to work with and made your experience enjoyable. Thank you so much for stopping by, we're here for you whenever you need!

April 30, 2022

I received excellent service from Angel in service, quick, efficient, thorough and professional many thanks!! More

by SHAROGEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel, Service Dept, Tacoma WA Kia
Report | Print
May 16, 2022 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia of Tacoma! We're delighted to hear Angel provided you with top notch customer service during your recent visit! Thanks so much for stopping by, we look forward to seeing you again soon!

April 28, 2022

From the second I stepped through the door till they were done servicing my vehicle it was an awesome experience. If you get your vehicle serviced at this location ask for Angel Veras you won’t regret i More

by NAIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel,Veras
Report | Print
May 16, 2022 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia of Tacoma! We're so glad to hear Angel gave you a great experience during the servicing of your vehicle. Thank you for choosing Car Pros, we're always here for you whenever you need!

April 14, 2022

They were professional,courteous, and listened to what my needs and wishes. I think they were an excellent crew. More

by Jeanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Ryle
Report | Print
Apr 18, 2022 -

Car Pros KIA Tacoma responded

Hello Jeanne, thank you for sharing your recent 5 star experience with us here at Car Pros Kia Tacoma. We are so glad to read that our team provided you with a professional and courteous experience, that provided you with comfort. Thank you again for choosing to be part of the Car Pros family, and we hope to see you again soon!

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