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Car Pros KIA Tacoma

Tacoma, WA

4.8
604 Reviews

7230 S Tacoma Way

Tacoma, WA

98409

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604 Reviews of Car Pros KIA Tacoma

March 05, 2025

A great buying experience from start to finish. They valued my time and me as a person and I was not pressured to do anything I did not want to do. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darian Cheth
Mar 11, 2025 -

Car Pros KIA Tacoma responded

Hello Jeff, we greatly appreciate the 5-star review of us here at Car Pros Kia Tacoma. We're happy that you had a great buying experience with us! We truly appreciate your business and look forward to serving you again in the future. Enjoy your new vehicle!

February 24, 2025

Easily the best experience we have had buying a car. Autumn was professional, knowledgeable, and friendly. She made the process effortless and enjoyable. Jesse in finance was also great to work with. More

by mstgermain525
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Autumn, Jesse
Mar 11, 2025 -

Car Pros KIA Tacoma responded

Hello, thank you for the amazing review of us here at Car Pros Kia Tacoma! We’re thrilled to hear that this was your best car-buying experience. Autumn and Jesse will be so happy to know they made the process effortless and enjoyable for you. Enjoy your new vehicle, and we’ll see you in the service department when the time comes! Thank you for choosing Car Pros.

February 20, 2025

Great staff and buying experience during our purchase of a new Telluride at Kia of Tacoma More

by Ghorbani1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie and Omar
Mar 11, 2025 -

Car Pros KIA Tacoma responded

Hello, we appreciate the review of us here at Car Pros Kia Tacoma. We’re pleased to hear that you had a great experience purchasing your new Telluride with us. Our team takes pride in making the buying process smooth and enjoyable, and we’re glad we could meet your expectations. Thanks for choosing Car Pros, we hope you enjoy!

February 13, 2025

The people at the dealership was awesome, however the car only lasted a day before it needed a new battery. When i called, the guy says it was because it was cold and hung up. More

by stcypla1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 21, 2025 -

Car Pros KIA Tacoma responded

Hello, thank you for the recent review of Car Pros Kia Tacoma. We're glad you had a great experience with our team, but we’re sorry to hear about your experience and the issue with your battery. We’d love the opportunity to make this right—please reach out to our Service Manager Frankie, so we can assist you. Thank you. Frankie | frankie@carpros.com

February 08, 2025

Everyone was professional and told me how long it would take to do the service. I was very satisfied. More

by mrsid123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel M Veras
Feb 21, 2025 -

Car Pros KIA Tacoma responded

Hi there! We appreciate your 5-star review of Car Pros Kia Tacoma. We're so glad to hear that our team provided a professional experience and kept you informed throughout the service. Your satisfaction means a lot to us, and we appreciate your support. We look forward to seeing you again in the future!

February 05, 2025

I feel valued every time I come to this dealership to service my car. They treat me and my vehicle with care and respect. Best car service center and dealership! More

by Bendi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Hererra
Feb 21, 2025 -

Car Pros KIA Tacoma responded

Hello Bendi, we appreciate your 5-star review of Car Pros Kia Tacoma! We're thrilled to hear that you feel valued and well taken care of every time you visit. Thanks for choosing Car Pros for your service, we look forward to working with you again!

February 02, 2025

We love the new EV6. Marvin, Shane and Chase did their best to make sure we were satisfied with the final model we chose. Since we're in our late 70's and 80's, we're c More

by TimstrMus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
as in above comment
Feb 21, 2025 -

Car Pros KIA Tacoma responded

Hello, thanks for sharing your review of us here at Car Pros Kia Tacoma. We're so happy to hear that you love your new EV6 and that Marvin, Shane, and Chase took great care of you throughout the process. If you ever have any questions while exploring your EV6, don’t hesitate to reach out—we’re always happy to help. Enjoy every mile of your new ride!

January 18, 2025

Warm friendly employees always looking to help you get into the best vehicle they can. Great prices and very helpful! More

by Jtipps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phu-Duc nNyugen, Hussein Asfour
Feb 03, 2025 -

Car Pros KIA Tacoma responded

Hello there, we appreciate you sharing your 5-star review of Car Pros Kia Tacoma! We're thrilled to hear that our team was warm, friendly, and dedicated to helping you find the best vehicle. Your satisfaction is our priority, and we truly appreciate your support. Enjoy your new car, and let us know if we can assist you in the future!

January 10, 2025

Sales staff was friendly, service staff-not. Several repair items were missed by the "extensive safety check" your vehicles supposedly go through. One issue the salesman attempted to fix, las More

by fraudconsulting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 03, 2025 -

Car Pros KIA Tacoma responded

Hello, we are rather disappointed to read your review of us here at Car Pros Kia Tacoma. We're sorry to hear that your experience with our service staff did not meet your expectations. We’d appreciate the opportunity to address these concerns and ensure your vehicle meets the highest standards. Please feel free to reach out to our Service Manager Frankie directly so we can assist you further. Thank you. Frankie | frankie@carpros.com

January 09, 2025

Finally got a vehicle washing along with scheduled oil change. Car wash vouchers we've received in the past did not work at the car wash. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Feb 03, 2025 -

Car Pros KIA Tacoma responded

Hello, thank you for this 5-star review of Car Pros Kia Tacoma. We're glad to hear that you finally received a vehicle wash along with your scheduled oil change. We apologize for any past issues with the car wash vouchers and appreciate you bringing this to our attention. If you experience any further concerns, please feel free to reach out—we want to ensure you receive the best service possible. Safe driving! Frankie | frankie@carpros.com

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