Car Factory Outlet West Palm

My dad took me to Car Factory to buy my first car. I kept that tradition alive by doing the same with my daughter today. In all the years in between, I have not purchased a car anywhere else. that tradition alive by doing the same with my daughter today. In all the years in between, I have not purchased a car anywhere else. More

We needed a family car and we had to have financing to cover the cost over time. Factory Car Outlet had quite a large selection of cars that fit into our price range. They were very helpful and we were ab cover the cost over time. Factory Car Outlet had quite a large selection of cars that fit into our price range. They were very helpful and we were able to fulfill our requirements. More

Very good and fair price, also I was able to get a lot of knowledge on what I was looking for. I was able to fulfill all my doubts and finally able to make a purchase. knowledge on what I was looking for. I was able to fulfill all my doubts and finally able to make a purchase. More

I am so grateful for their time and patience. My kids were running around being the little toddlers they are, and no matter how hard I tried they wouldn't stop. Ariel ended up changing the TV channel to were running around being the little toddlers they are, and no matter how hard I tried they wouldn't stop. Ariel ended up changing the TV channel to PBS and immediately the calmed down. I had never met a dealership were the staff is understanding and so helpful in every aspect. Rafael was able to let me test drive 3 different SUV's and a few different cars to see what fit best with my family. I ended up with a Chevrolet and if it wasn't for him I would not have even considered it. He was able to get me a low interest rate, and out within a few hours. I will definitely come back when my kids are able to drive, in the mean time I will be recommending my mommy friends to come here as well. More

Such an amazing place. I have attempted to go through many different dealer before this but they never had what I was looking for in a car. I was able to get my dream Nissan for such a low price and leav many different dealer before this but they never had what I was looking for in a car. I was able to get my dream Nissan for such a low price and leave the same day with it. Not only are they amazing people but the work at a fast rate. More

Huge shout out to Steven! Amazing customer service and took his time helping me with the questions that I had. Great experience 5* took his time helping me with the questions that I had. Great experience 5* More

Set your expectations for a classic “car salesman” experience when you deal with this dealership and a bait and switch that the car you went for won’t be there, it was transferred, or they “just sold experience when you deal with this dealership and a bait and switch that the car you went for won’t be there, it was transferred, or they “just sold it.” All 3 of those applied to the same car when we arrived… it was both “just transferred” and “just sold” in the same breath so it “wasn’t there” which I think is the real answer. The whole gang… which after the harassment and argumentative nature of everyone including the “manager,”… I would call them was more concerned about where we parked than what car we were interested in buying. Here’s a little information on the experience you can expect from what happened to us: Not one person on the lot when we arrived which you would think would raise the level of service to a potential client… Salesman walks out to meet us before even parked which made me super nervous about how pushy they were going to be…. (Back information) We called at 10am and confirmed the car was available. Even pushed the girl to confirm with the manager. Said we’d arrive by 11-11:30. Made the drive. Drove in to park in a parking spot near the front and before we even parked the salesman from the start said we could not park there. We asked if we could momentarily and the salesman became argumentative. We were about to leave and decided to give one more try. I walked inside and instantly 4 salesmen are harassing me about “Where in America do you ever park in the entrance.” “What you didn’t see the sign where to park.” Well when your entrance is a marked parking spot it’s a reasonable thought. Instead of diffusing the situation they continued to argue and harass. Eventually I just said “Do you have the Blue BMW we called about” “Oh, we JUST SOLD THAT.” Wait you sold it in the last hour when we called to have it waiting and confirmed? “Well it was, ugh, transferred to Miami” But we confirmed it would be here. “Well it’s a 3rd party and inventory doesn’t update” But they put me on hold to speak to the manager to confirm and so that I’d be meeting him. “No that never happened” Funny now looking at the reviews we aren’t the first people that have had this experience. Classic bate and switch. Supposed manager was the first to argue about everything. Wasted 2 hrs to drive for nothing. RUDE RUDE RUDE. Felt like the classic car salesman car buying experience. Go to a real dealership and get treated properly. Photo: The photo attached and the yellow line is where we drove to the entrance and got our “warm welcoming.” The green square around the white car is the spot described as “Where in America do you ever park in the entrance.” Clearly we are not the only ones to have parked in such a spot all of America would have been wise to parking in. The red arrow which looks like it’s goes into a service lot, which in person also looks like your driving into the service lot, is where the customer parking is. Indicates by a small sign with dark green lettering that we didn’t see until the 3rd time we went by it… on foot… looking for it. More

Thanks for getting this amazing deal Thanks to jCarlos for helping me whit my car and thank to Rafael and Rey the finance person for take the best approve, the best team 😀sin dude los mejores gracias 100 for helping me whit my car and thank to Rafael and Rey the finance person for take the best approve, the best team 😀sin dude los mejores gracias 100% recommendable, More

Thanks guys for everything for the car and the good service bring me the number one absolutely thanks to Carlos for find the best car for me and Raphael for sell me the car 🚗 thanks again for everythi service bring me the number one absolutely thanks to Carlos for find the best car for me and Raphael for sell me the car 🚗 thanks again for everything guys the best one’s in Florida. 🚗🙌🏻👍🏼🙏🔥🔥🔥🔥 More

I can’t believe this place! I had the same experience as others who reviewed…wish I would’ve seen them before driving over an hour to see a car they advertised on line. The car was there, and I got as far others who reviewed…wish I would’ve seen them before driving over an hour to see a car they advertised on line. The car was there, and I got as far as sitting inside it. I actually really liked this BMW I had my eye on. The young guy that was helping me had excused himself a couple times after I mentioned I would need to know what I was going to get for my trade in. The third time he excused himself, he went inside the building and NEVER CAME BACK! Seriously…I couldn’t believe it!!! I decided not to go in and hunt him down because it was so unprofessional and I wasn’t about to provide any personal account numbers or info to them after this. If they didn’t want to take my trade in they should’ve simply said that. I probably would have still bought the car. It was a 2.5 hour round trip for me to find that this is the shadiest place - perhaps you’ll have better luck but I would tell family to STEER VERY CLEAR of this place. More