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Car Connections USA
West Chester, PA
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22 Reviews of Car Connections USA
I will recommend your dealership to everyone. Your team exceeded my expectations. Bernadette & Adam were awesome! I can't believe how easy you made everything for my family. exceeded my expectations. Bernadette & Adam were awesome! I can't believe how easy you made everything for my family. More
I purchased a 2009 Mercedes AMG C63 from Car Connections USA, and have had a terrible experience. The car was represented as having never been wrecked. However, 4 days after the car was purchased, I disc USA, and have had a terrible experience. The car was represented as having never been wrecked. However, 4 days after the car was purchased, I discovered there had been SIGNIFICANT paint work done to the car (almost every panel/door was redone. Car Connections USA said they had hardly made any money on the transaction anyway (like that has anything to do with the issue), and refused to accept any responsibility or help in any way with the damages. There is a lot more to the story, and this site will be updated in a couple of weeks to reflect a full and accurate account. Trust and integrity are always at question when you purchase from a used car dealer, especially when you purchase over the internet. And with Car Connections USA, it appears their policy is BUYER BEWARE. I'm sure most cars sold through Car Connections USA are easy and succesful, but the real test of a company is how they behave when something goes wrong. In the case of Car Connections USA, it appears they run. More
My experience with Car Connection USA was more than just excellent. Adam Desmarais, Bernadette and Jonathan were all extremely professional and very helpful. Adam returned my copious emails promptly and a excellent. Adam Desmarais, Bernadette and Jonathan were all extremely professional and very helpful. Adam returned my copious emails promptly and answered my questions with expertise. His vast knowledge of the Mercedes I purchased gave me confidence that I was absolutely making the right decision. It was the right price and I left with the feeling that I had gotten the deal I was looking for. I had been very loyal to my previous dealer, but after ignoring my recent requests for a car, I will now give my loyalty to Car Connection USA. More
This sales person was the worst crature I ever seen. Mock/Joke is the way customers are treated here. My friends went to steve/Adam and they treated him same. I went to near dealer and found very friend Mock/Joke is the way customers are treated here. My friends went to steve/Adam and they treated him same. I went to near dealer and found very friendly, bought my car. I don't believe how the customer's left higher then one rating. Must be their trick. More
Friendly, fair pricing, no hassle making the deal, no hidden charges. Car had a few scrapes but was as described. The sales experience seemed honest and open and customer service focused. It was a pleasu hidden charges. Car had a few scrapes but was as described. The sales experience seemed honest and open and customer service focused. It was a pleasure to experience a car purchase without sales person trying to either exclude some sort of promised rebate or discount and without out sales person trying to include some extra fee somewhere along the line of making the deal. The truck bought was a rental vehicle and still has warranty from factory so I suggest others look for the same whenever buying used cars. And look at the carfax. The person below form 2008 with the BMW with bent frame should have looked at carfax since something major must have happened and surely would have been reported. But anyway this dealership is more like a auto broker so how should they know if the car was bad. It would be hard to exchange a car, you are talking major money. Perhaps insurance would cover, not sure... Anyway, I would be mad to, but more mad at myself for not being sure I was covered with warranty from manufacturer and carfax. More
I recently purchased a high end vehicle from Car Connections USA. I located the car on-line and found the description and photo’s to be an accurate portrayal of the vehicle when I arrived at the de Connections USA. I located the car on-line and found the description and photo’s to be an accurate portrayal of the vehicle when I arrived at the dealership. Adam and the staff of Car Connections USA were great to work with. I purchased an estate vehicle that was under consignment to the dealership. The sales representative, Adam, worked with both the seller and me as the buyer to broker a deal that worked for all parties. Since the vehicle I purchased can be somewhat expensive to service and maintain, I wanted to have a mechanic who specializes in the brand inspect the car. Adam arranged for the car to be evaluated at the garage of my choice and handled all the details. The car was clean and ready to go when I picked up the car. From the vehicles I saw on their lot, they carry only high quality, well maintained vehicles. Car Connections USA sets a new standard in used vehicle sales. More
I recently bought a Forester from them on ebay. Since I am 200 miles away, I went on their user rating and their reviews from this website and bought the car without physically seeing it or testing it. (I am 200 miles away, I went on their user rating and their reviews from this website and bought the car without physically seeing it or testing it. (I figured with used cars it's difficult to trust anyone so at least I have rating and reviews) Plus, the price was good and it was exactly what I was looking for. When I got there, the paperwork went very quickly and everyone was friendly and professional. The car in in excellent shape inside and out, better than I even expected! My local mechanic looked at it and said it's "perfect, not a thing wrong". I couldn't be more pleased with my decision to do business with these guys and I'll definitely check there first when looking for another vehicle. I recommend them to anyone. This was the best car buying experience I've ever had! More
Adam worked with me on phone and on line to make sure every thing was great. Car was every thing he said it to be. I would recommend this dealership to anyone . Because they would bend over backward to m every thing was great. Car was every thing he said it to be. I would recommend this dealership to anyone . Because they would bend over backward to make sure your satisfied .He doesn't just sell you a car he checks to see after he sell it as well. I give them a 5 star rating for him and all his coworkers. More
Friendly, upfront and followed through with all information and promises. Pleasant experience with no pressure. Good selection of quality cars. Adam was very helpful. He obtained repair records, ar information and promises. Pleasant experience with no pressure. Good selection of quality cars. Adam was very helpful. He obtained repair records, arranged the repair of small windshield dings before we picked up the auto and ordered a missing manual which he had sent to us. More
These people are what Car Sales SHOULD be all about These people are what Car Sales SHOULD be all about They are upfront, fair, no pressure, and keep their promises I purchased a PERFECT 2004 Pors These people are what Car Sales SHOULD be all about They are upfront, fair, no pressure, and keep their promises I purchased a PERFECT 2004 Porsche Boxster from these gentlemen at a great price. They gave me all of the information, promised a perfect vehicle and DELIVERED When I asked for a second key, they had one delivered I couldn't be more happy with their way of doing business More