Capitol Honda
San Jose, CA
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I had heard many horror stories about car service but I had never belived it untill it happend to me. I took my car to this dealer to fix couple of recalls and to change my oil and filter and to rotate the had never belived it untill it happend to me. I took my car to this dealer to fix couple of recalls and to change my oil and filter and to rotate the wheels. Gentleman on the counter convinced me to go for wheel alighnment along with the rotation for an additional charge. But before taking my car to dealer I had marked my rear wheels so that I would make sure they really rotated my wheels. But to my horror and surprise the wheels were not rotated....obviously they didn't know I had marked it. AND THEY CHARGED ME FOR WHEEL ALIGNMENT AND ROTATION. I highly recommend that please don't go to this dealer to get RIPPED OFF. More
If you have the money or if you're with your father, they will treat you nicely.<br><br>When I went alone (21 yr old), they refused to give me a test drive because they are "busy." They even refused to give will treat you nicely.<br><br>When I went alone (21 yr old), they refused to give me a test drive because they are "busy." They even refused to give me a brochure.<br><br>I also overheard a guy saying on the phone "there're 5 people looking at it right now, you have to come now" while I swear.. I saw no one on the lot but me. But I guess sales talk right.<br><br>When I came with my father, the deal went smooth. Gave me a test drive and straight forward talk on how much the car is..etc. went smoothly.<br><br>If you look young, don't expect a test drive. More


