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Capitol Honda

San Jose, CA

4.6
616 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 616 reviews

June 03, 2026

"Without question, I highly recommend Capitol Honda to anyone looking to purchase a vehicle. My wife and I recently purchased a new 2026 Honda Civic Sport Touring Hybrid Sedan from your dealership. The v More

by kyokushin_grandpa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis Cerda
Jun 03, 2026 -

Capitol Honda responded

Thank you for your detailed feedback and for choosing Capitol Honda. We appreciate your recognition of our team's efforts. Enjoy your new 2026 Honda Civic Sport Touring Hybrid Sedan.

May 24, 2026

I buy new car dealer Honda today I make appointment but I come on time then I waiting 30 plus minutes then the lady come my car she said leave car here come back Tuesday get the car just for oil change More

by phongphan68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
the lady
May 25, 2026 -

Capitol Honda responded

Hello, Your feedback is important to us here at Capitol Honda. I would appreciate the opportunity to speak with you to address your feedback about your experience with our Service Department regarding the level of customer care, wait time, and the cost of an oil change. Please email me with your preferred contact information. Thank you, Steve Bettencourt Parts and Service Director Capitol Honda SBettencourt@PenskeAutomotive.com 408-445-6050

May 16, 2026

Not a honest or quality dealership. They do not hold a vehicle that is expected to arrive. Sells to first person through the door. Waited a month for an expected vehicle and sent many e More

by CSut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager
May 16, 2026 -

Capitol Honda responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your experience with our Sales Team and the availability of the vehicle you were interested in. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Robby Matar General Sales Manager rmatar@penskeautomotive.com 408-445-6020

May 06, 2026

Visité Capitol Honda la semana pasada y tuve una experiencia excelente. Diego Gómez fue muy amable y conocedor, y me ayudo a encontrar el coche perfecto para mis necesidades. El proceso de compra fu More

by Carlos Aleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Gomez
May 13, 2026 -

Capitol Honda responded

Gracias por compartir tu experiencia positiva con nuestro equipo en Capitol Honda. Estamos contentos de que el proceso de compra haya sido sencillo y justo. Agradecemos tu recomendación.

October 18, 2025

Courteous and prompt response and solutions. Good deals, clean, provide free fruits and refreshment, while waiting More

by rbehl00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak Dhiman, Roger Villanueva, Amir Ghorbanloo, Steve Vose, Rene Flores
Oct 18, 2025 -

Capitol Honda responded

Thank you for sharing your positive experience at Capitol Honda. We’re pleased to know our services and amenities met your expectations.

October 14, 2025

Excellent customer service and great communication with us at all times! We were seen very soon after we arrived. More

by Cathy H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 15, 2025 -

Capitol Honda responded

Thank you for the kind words. We're pleased to know you appreciated our customer service and communication.

October 10, 2025

I have been going to Capitol Honda to get my cars serviced for over 20 years. They have always been helpful, honest, and have provided excellent service! A shout out to Angelo who has been my go to More

by Ida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angeo Pinilos
Oct 10, 2025 -

Capitol Honda responded

We appreciate your loyalty and trust in our team at Capitol Honda over the years. It's great to hear that you've consistently experienced excellent service, especially from our team member. Thank you for choosing us for your car needs!

October 08, 2025

The service department was very helpful. They fixed the problems i had. So I was satisfied with everything. More

by Cisco72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Smith
Oct 08, 2025 -

Capitol Honda responded

We appreciate your feedback and are glad our service department could assist you.

October 06, 2025

The service department addressed the vibration of the CRV hood when driving at highway speeds. This issue was due to a poorly installed latch at the factory. The technician walked me through the process in More

by peugeot905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Oct 07, 2025 -

Capitol Honda responded

We're glad our team could assist you with the CR-V latch issue. At Capitol Honda, we strive to ensure your vehicle's performance meets expectations.

October 06, 2025

Coming into the dealership, Roy was ready to help me. Understood well my needs and even gave solid recommendations to my issues that would benefit me the most. More

by Soccer-chivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy orozco
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