Capitol Honda

I put over 40,000 miles on my Honda Accord a year for work and I need to have the best Honda service department available and I have found this with Capitol Honda! The reasons are many so let me list a f work and I need to have the best Honda service department available and I have found this with Capitol Honda! The reasons are many so let me list a few of the most important: 1) first and foremost is they only provide work when it is necessary, I never feel under pressure or they have to meet some kind of quota to sell parts. There have been times when I felt that I needed some service work and was advised this can wait. 2) I have never had an instance when I had to go back to the dealer on their work. This is very important to me when I have limited time to begin with. 3) My service rep. is extremely knowledgable on my Honda, she goes out of her way to ensure I am completely satisfied and understand everything that has occurred. 4) They always exceed my expectations, sometimes I get a lift to work quicker then I expected or usually they have the car completed earlier. 5) The pricing is extremely reasonable, if there are coupons available they always apply them. 6) I honestly feel my car having 165,000 miles runs like a brand new car and this is 100% because of Capitol Honda. Service is the name of the game for me and I am thankful that I found Capitol Honda over four years ago. I have also purchased a car from them and would recommend them to anyone who wants the best Honda service in the bay area. More

Whether it was to buy my new Honda or to have it serviced, I've never have a bad experience with this dealership. Our salesman, Luart, was exceptional from start to finish-we even ended up buying tw serviced, I've never have a bad experience with this dealership. Our salesman, Luart, was exceptional from start to finish-we even ended up buying two cars that day! When I bring my car in for any service, everyone is always friendly and fast, even the shuttle drivers. More

Visited Capitol Honda for an oil change. In the process of conversation with Angelina, mentioned that my care makes a noise when turning on slow speeds. She immediatelly changed the warranty information, f of conversation with Angelina, mentioned that my care makes a noise when turning on slow speeds. She immediatelly changed the warranty information, found that warranty has been extended, identified what needs to be done, scheduled me in for the same day. I had my car back later that day, with steering wheel pump replaced. In the process, Angelina was very friendly, made me feel comfortable, and, as an icing on the cake - provided free coupon for a car wash. This was overall a very pleasant experience. More

EXPERIENCE FROM BEGINNING: Sales Manager Oscar Solis EXPERIENCE FROM BEGINNING: Sales Manager Oscar Solis knows what he's doing. Financial Manager Shakeeb Ahabi is very good at what he does. Service EXPERIENCE FROM BEGINNING: Sales Manager Oscar Solis knows what he's doing. Financial Manager Shakeeb Ahabi is very good at what he does. Service Manager Sean Miguel is the best. SUMMARY: Capitol Honda is a great place to purchase, maintain, and repair a vehicle. Thanks Art. S More

I highly recommend Capitol Honda, both for new sales and for service. We now have 3 Hondas, two Accords and a new CRV. I love coming to Capitol Honda for servicing...they are always prompt, courteous, kee for service. We now have 3 Hondas, two Accords and a new CRV. I love coming to Capitol Honda for servicing...they are always prompt, courteous, keep us in coffee and danishes, and do a great job servicing our cars. This was my first experience with their sales personnel and they are every bit as helpful, courteous, knowledgeable, and respectful of our needs. We would definitely buy from them again and particularly appreciate all that Ryan did to get us a good price and help the final process go smoothly. More

had 60,000 major service and power steering serviced six months then after power steering started to bother again. found out abut it coz brought the car to another dealer and told me need power steering fl months then after power steering started to bother again. found out abut it coz brought the car to another dealer and told me need power steering fluid replace and filters change. told them had a major service 6 mos ago. brought car back to honda capitol bla blah blah same thing oh we did this we did that. terrible service never again will come. NOT RECOMMENDED!!!!!! More

Total disregard to customer service. I was interested in buying a Pilot 2011 and every time I had to call the dealership with no response from them, in spite of the sales guy saying we will call you right b buying a Pilot 2011 and every time I had to call the dealership with no response from them, in spite of the sales guy saying we will call you right back. And then hours later when I didn't get any response, the answer I got was we've been really busy here ??? If you're not busy catering to your new customers, what are you guys busy with ? Pushed me to come sign the papers, and told me that car won't be available till next day (didn't give even the time). Do they really expect any customer to sign a loan without even looking at the car ? STAY AWAY AT ALL COSTS. You'll find much better shopping experience at dozens of dealerships around the bay area. More

I bought a brand new Honda Pilot 2011 there and boy did they rip me a new one. I would not, under no circumstance would I ever, buy or advice anyone to buy from them. I feel so angry and violated over th they rip me a new one. I would not, under no circumstance would I ever, buy or advice anyone to buy from them. I feel so angry and violated over the entire experience. I guess I really should not have gotten excited and bought the same day, but man, can they be so heartless. My sales person told me that the vehicle I wanted, was nowhere in California and it will take about 3 months to get one. Being set on that particular vehicle, I was talked into getting something far more expensive than I should have. Avoid Capitol Honda at all cost. More

Their service quality kept decreasing over the last 4 years. Told me to wait 1h, I waited 2.5h. Told me that replacing front brake pads will be ~30$, asked 309$ afterward. xxxx I wouldn't have changed years. Told me to wait 1h, I waited 2.5h. Told me that replacing front brake pads will be ~30$, asked 309$ afterward. xxxx I wouldn't have changed them if I knew how much they'll ask. Then they say - sorry, miss communication. Asked them about ~6 times (no kidding - almost every time I went to them for servicing) to lubricate the xxxx clutch pedal, as it sometimes squeaks. They changed master cylinder (twice!), pedal, etc. The result: the squeak is still there. Apart from the pedal, their work quality was otherwise good. However, I don't like to be cheated the way I was today - being charged for something I didn't want. I'm done with these guys. Not recommended any more - you'd better find yourself a more serious place. More

Worst experience ever, price negotiation will make you sick in a mater of few min. I bought my new CR-V 2008 several ours later from another dealership not to mention much cheaper from what they want in C sick in a mater of few min. I bought my new CR-V 2008 several ours later from another dealership not to mention much cheaper from what they want in Capital. They also pushing overpriced extra accessories including outrages installation charge (they install it without asking future customers on all new vehicles and add em to the total cost) to make a huge profit from something customer don’t even need or want right away. All sales stuff I’ve dealing with are liars with pitbull attitude. If you like to be ripped off and humiliated – this place is for you. More